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Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

696 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Amazon EC2 Reviews

Jesus R.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Cloud computing at its best

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

We mentioned this ourselves because, apart from the fact that the interface is very easy to use and reliable, unlike other tools, we have a great support team and the quality of service they provide is very good.

What is your favorite aspect of this product?

What I find most attractive about this device is that it offers cloud storage potential, is affordable, and offers purpose-built database applications with built-in tools, as well as being accessible to organizations from anywhere.

What do you dislike most about this product?

In my personal opinion, setting up a virtual server is so easy that we ourselves have not found fault with this equipment.

What recommendations would you give to someone considering this product?

This tool is an excellent service for remote instances of any operating system and we can recommend it ourselves as it has a wide range of services covering almost all domains of the IT industry.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

María José C.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

User-friendly serverless machine resources

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

It is easy to understand the items entered and generated when linking to the various Amazon cloud services, so describe it as a help document rather than just including it in the sample program.

What is your favorite aspect of this product?

There is no need to prepare your server, and the pay-per-use system is low-cost. It can be linked to multiple Amazon cloud services, process data with Amazon EC2, and return results to various cloud services. It is used to stop virtual machines in AWS EC2 at night and start them up early in the morning. Since the runtime bills EC2, we were able to reduce the cost with this auto stop/auto start. When building a call center service with Amazon Connect, the features provided by Amazon Connect alone were not enough. Therefore, we achieved the purpose by linking with AWS Lambda from Amazon Connect and processing the data with Amazon EC2.

What do you dislike most about this product?

I felt that the functions I wanted, the points that were difficult to understand, and the help documentation were not enough. And the help documentation was not sufficient.

What recommendations would you give to someone considering this product?

It can be linked to Amazon's various cloud services. In transmission processing, we could minimize IO and reduce costs by writing the data accumulated in kinesis to S3 or any DWH. In addition, flexible data formatting (such as compressing the data size) is possible, which makes it easier to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael N.

Role: Information Technology
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Standard, easy to use, cost effective VMs

Likeliness to Recommend

6 /10

What differentiates Amazon EC2 from other similar products?

Easily integrates into the AWS ecosystem

What is your favorite aspect of this product?

Cohesive with AWS IAM access

What do you dislike most about this product?

Multicloud can be a bit annoying

What recommendations would you give to someone considering this product?

It serves it purpose well - if you need something more complex, consider a different managed service

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Cons

Commodity Features
Vendor's Interest First
Less Generous

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Jesus R.

Cloud computing at its best

Likeliness to Recommend

Pros

María José C.

User-friendly serverless machine resources

Likeliness to Recommend

Pros

Michael N.

Standard, easy to use, cost effective VMs

Likeliness to Recommend

Pros

Cons

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support