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Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

694 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Amazon EC2 Reviews

Maxwell W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

AWS.... Always working spectacularly. I recommend.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon Web Services solved so many business problems of our banking project, especially it helped us to integrate with different third-party applications and deployment of our applications and apart from this we have done a proof of concept on machine learning model where we have used Amazon Web Services for deploying ML models. Amazon Web Services is being used organization wide and has altered the way we perform our vulnerability management, application security, breach detection and IT troubleshooting.

What is your favorite aspect of this product?

We utilize Amazon Web Services offering services for computing, networking, storage and security. The wide variety of services available allows us to customize the scale and type of solutions our customers need and anything from web hosting to ML needs are available to us. Large and small problems are being solved by Amazon Web Services offerings. In fact, Amazon Web Services is of tremendous value.

What do you dislike most about this product?

Customer support team behind Amazon Web Services takes longer than expected to respond to customer's requests.

What recommendations would you give to someone considering this product?

It feels awesome to be part of Amazon Web Services. I recommend it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Khushal B.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

aws services best cloud provider

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon Web Services provide the best class of load balancing service for high load application. DNS service was also good for managing DNS in one place. and it's easy to use.

What is your favorite aspect of this product?

we are using a blue-green deployment strategy with help of a load balancing service we are able to redirect traffic with new servers automatically.

What do you dislike most about this product?

I'm facing an issue while using the aws-config service. need more improvement on config side service.

What recommendations would you give to someone considering this product?

Sometimes AWS GUI not working properly.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

PRABHAT M.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Best Cloud Service Provider

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Most of the services in AWS are just awesome. The load balancing, ec2 services , restricting the access in just private subnets, cloudformation for IAC, cloudwatch for monitoring & logging etc are services that makes things look so easy.

What is your favorite aspect of this product?

The best aspect of this cloud is we need to manage the underlying infrastructure, AWS takes care of that when we have increase in load via load balancing & auto scaling capabilities. The facility to route the traffic only if it coming from specific part of country is awesome as it restricts any malicious attacks.

What do you dislike most about this product?

I would say the dashboard facility in the cloudwatch section to monitor the servers , the errors can be improved a little bit. One of the feature which aws should add is the storage utilisation of the ebs volumes should be visible on the dashboard itself.

What recommendations would you give to someone considering this product?

I would strongly recommend AWS to everybody if you want to make sure your application is up & running with zero downtime. They have all the facilities to help with the best CI CD practices & keep the application up & running 24*7.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Maxwell W.

AWS.... Always working spectacularly. I recommend.

Likeliness to Recommend

Pros

Khushal B.

aws services best cloud provider

Likeliness to Recommend

Pros

PRABHAT M.

Best Cloud Service Provider

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support