Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

693 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Amazon EC2 Reviews

Thomas Benton C.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

The perfect tool to collect infrastructure metrics

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

For the health inspections of our cloud services, CloudWatch is essential. Every subsequent project in any AWS cloud application can use the software after only a single configuration. The metrics allow for the creation of new ones and are very adjustable. It effectively supports real-time monitoring. In order to meet specific needs, it can be highly customized to meet those needs.

What is your favorite aspect of this product?

It features a unique method for analyzing log data in the form of metrics and events, which eventually led to a fantastic live statistics display. It can control all EC2 instance logs and those from other integrations, data ingress, and even internal traffic monitoring. This utility makes it simple to perform various automated responses to failures. Additionally, it significantly lowers the amount of downtime for our essential cloud services.

What do you dislike most about this product?

Comparing the weak authorization approach to other AWS services' low capabilities compared to rivals, the Weak web console is not feasible for a deep connection to a specific metric in a particular account. As a result, we cannot appropriately incorporate metrics into our run books, playbooks, or alerting tools. It doesn't support instance-related metrics.

What recommendations would you give to someone considering this product?

Open the door to monitoring virtually everything in the cloud, from development to production to service. You can quickly perform root cause analysis and save time after everything is set up and connected to the data source or result. This service is beneficial when it comes to monitoring and maximizing resource usage. We may establish alerts to identify problems with the applications and find them very quickly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shailendra Kumar K.

Role: Operations
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Easy to use, fantastic product

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Continuous improvement very good product, easy to implement

What is your favorite aspect of this product?

Scaling of machines

What do you dislike most about this product?

Log off very soon, slow working

What recommendations would you give to someone considering this product?

Don't think, very good product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Achal V.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Great service by market leader

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Microsoft Azure, Google Cloud, IBM Cloud

What is your favorite aspect of this product?

More than 200 services and excellent tech support for every use case and regular training, Better and less cluttered interface than Azure.

What do you dislike most about this product?

Confusion because lots are services seems. No central dashboard to show what all services are active and in which region like the one we have in IBM Cloud, which is really useful in terms of cost saving and monitoring of your running resources.

What recommendations would you give to someone considering this product?

Choosing a Cloud provider really depends on what is your preferences, the two main contenders are AWS and Azure. AWS being a market leader gives you a lot of support and a lot of services and also finding a skilled resource is easy. Whereas Azure is giving tough competition and having inbuilt Microsoft Office 365 support is an add-on, easy integration with Microsoft AD and MS ecosystem are great added benefits but being cluttered and a little difficult to work with, gives an edge to AWS over Azure.

Pros

Saves Time
Respectful
Generous Negotitation
Helps Innovate

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Thomas Benton C.

The perfect tool to collect infrastructure metrics

Likeliness to Recommend

Pros

Shailendra Kumar K.

Easy to use, fantastic product

Likeliness to Recommend

Pros

Achal V.

Great service by market leader

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support