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Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

692 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Amazon EC2 Reviews

Robert-McKay P.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

AWS is an excellent cloud storage service.

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

Amazon web services AWS is the innovative public cloud supplier and this can be the most effective public cloud service I have ever seen. We are using AWS for a long time and we like the options and output, using this cloud we can not run our web application also the mobile application seamlessly. AWS provides many choices regarding the servers and instances, I can choose EC2, RDS, Lamda, Redshift, and lots more, these all are nice and works seamlessly. I may want the on-demand servers that are expensive however only I want to pay once I use these servers, on another hand, I have the choice to go for the reserve servers that save my cost.

What is your favorite aspect of this product?

The dashboard or the console is very straightforward to use and I will see all my usage and reports, I can see the recommendation to minimize the cost, and additionally, I have all the visibility in this dashboard. The servers are auto-scaled up and down and this can be nice. AWS helps us to run seamlessly web applications and supply great business services. Therefore my overall experience using AWS is incredibly good.

What do you dislike most about this product?

The worst part of AWS is the high value of the support package, yes the business support package and also the premium support package cost are very very high, therefore this is often the one and the only issue that I dislike the most.

What recommendations would you give to someone considering this product?

It is best for building serverless apps because it can communicate with almost all the services found in Aws moreover as outside apps like Jumpcloud. Thus I’ll recommend others they’ll use it as it only prices for the actual trigger instead of reserving an entire server.

Pros

Enables Productivity
Inspires Innovation
Caring
Respectful

Dejan N.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Redundancy, snapshots

What is your favorite aspect of this product?

Snapshots and networking rules

What do you dislike most about this product?

Can't export VM

What recommendations would you give to someone considering this product?

Good for SaaS

Pros

Reliable
Continually Improving Product
Enables Productivity
Unique Features

Kevin M.

Role: Information Technology
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Happy AWS users

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

AWS always seems to be market leader when it comes to new services it can offer. Azure lags behind, and is nice if already a microsoft shop. AWS though is market leader and for our first time moving into cloud wanted something well understood and reliable

What is your favorite aspect of this product?

AWS always is putting out new tools that make migrations or our experience of the product easier. New ways to host servers, which give us more options of control. We also like ability to get great community and technician support in incoming new hires because it is such a widely used platform.

What do you dislike most about this product?

The documentation can be overly complex if you are just leaning about a module. The support for some products can be very painful too, for instance working with Snowball was very frustrating when we had issues and could not get in contact with anyone.

What recommendations would you give to someone considering this product?

For anyone looking to move into the cloud, I would say make sure you know what your willing to spend and understand what that trade off is for an on-prem similarity. Generally try to use AWS for its platform and not just moving servers onto EC2.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Caring

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Robert-McKay P.

AWS is an excellent cloud storage service.

Likeliness to Recommend

Pros

Dejan N.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Kevin M.

Happy AWS users

Likeliness to Recommend

Pros

Cons

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support