Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Load Balancing

89

Cloud Integration

88

Capacity Management

87

Encryption and Decryption Support

87

Systems Performance Management

87

Access Management

87

Cloud Backup

87

Data Migration

86

Analytics and Reporting

85

Regulatory Compliance

85

SLA Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of Data Integration

85

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Customization

84

Availability and Quality of Training

84

Vendor Support

84

Amazon EC2 Reviews

Yurie Katri P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Maximizing Flexibility With Amazon EC2

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Of all the components of Amazon cloud computing, Amazon EC2 has an undisputed advantage in scalability possibilities that are virtually endless. Using the cloud console, developing a few clicks, or through programmatic with API calls, different instances can be created, and more compute resources can be added quickly to manage increased traffic or to accommodate unique tasks. Additional convenience is provided by tightly integrated services of AWS that comprise elastic load balancing and automatic scaling. Being an AWS service,

What is your favorite aspect of this product?

EC2 also enables teams to place workloads in regions that are geographically distributed all over the world, and this also liberates the end users from latency. In this aspect, I have noted how Amazon EC2 offers flexibility suitable for both testing instances and production use. Whether it is running a number of microservices on containerization or performing large-scale analytics workloads, AWS has exactly the right EC2 instance for that. Automated backup measures, in addition to strong IAM measures, add to that, minimizing the overhead.

What do you dislike most about this product?

One particular area of struggle appears when a user works with a variety of AWS services: on the one hand, there are interdependencies across services and, on the other hand, complicated configurations. The development of a consolidated orchestration layer or management interface, especially for multiservice attempts, could make such processes even smoother.

What recommendations would you give to someone considering this product?

Whether it is setting up a new testing regimen or adding new testing to peak traffic, EC2’s variable capacity lets us stay ready for change in a fast-moving environment. I have been particularly enthralled by how fast I can create or uninstall depending on systems and how I can guarantee adequate performance. Thereby, this reliability provides me and my team the leeway to explore and experiment with new solutions without conceding reliability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taofeeq H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use, fantastic features, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

Third party integrations

What is your favorite aspect of this product?

Autoscaling

What do you dislike most about this product?

Ambiguous pricing

What recommendations would you give to someone considering this product?

You will receive maximum satisfaction but keep an eye on your billing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Less Transparent
  • Less Generous
  • Leverages Incumbent Status

Akaasieval E.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful tools, but complex pricing.

Likeliness to Recommend

7 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 stands out primarily due to its vast scalability and flexibility. It offers a wide variety of instance types, allowing businesses to customize their virtual machines based on their specific needs, whether it's compute power, memory, or storage. EC2 also benefits from Amazon's global infrastructure, providing users with a reliable, high-performance network across multiple regions and availability zones.

What is your favorite aspect of this product?

My favorite aspect of Amazon EC2 is its flexibility and scalability. The ability to choose from a wide range of instance types based on your exact needs—whether it's high compute power, memory, or storage—makes it incredibly versatile for various workloads. EC2’s Auto Scaling feature is also a huge plus because it allows resources to scale automatically based on demand, which helps optimize both performance and cost. This level of control and adaptability is fantastic, especially for businesses with fluctuating or unpredictable workloads.

What do you dislike most about this product?

What I dislike most about Amazon EC2 is its complexity, particularly when it comes to pricing and configuration. The sheer number of instance types, storage options, and additional services can be overwhelming for new users or those without a dedicated cloud team. The pricing model can also be tricky to navigate, with different billing methods for instances, data transfer, and storage, which can make it hard to predict costs and manage budgets effectively. For teams without deep cloud expertise, this can lead to unexpected expenses or inefficient configurations.

What recommendations would you give to someone considering this product?

I’d recommend starting with a clear understanding of your specific needs—whether you prioritize compute power, memory, storage, or a combination of these. Amazon EC2 is highly customizable, but you’ll want to ensure you choose the right instance types from the start to avoid overpaying for unused resources.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Altruistic

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