Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

696 Reviews Write a Review

Claim Software

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Enables Productivity

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Average 85

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support

Amazon EC2 Reviews

Maria A.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Awesome cloud computing

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Its simple user interface and one of the best characteristics are AWS services; AWS offers practically every product and software engineering service.

What is your favorite aspect of this product?

Scalability, Flexibility, Elasticity, and Reliability are my favorite features of AWS EC2. It also interfaces smoothly with other AWS services like Amazon S3, Amazon RDS, and Amazon VPC, allowing me to create complicated and highly scalable systems.

What do you dislike most about this product?

When you delete an instance, it cannot be retried. I feel like there should be a feature that allows you to put deleted instances in a recycle bin of sort that holds the deleted instances for a period of time that can be defined by the admin.

What recommendations would you give to someone considering this product?

You have the flexibility to select the right resource size for current needs, you can also scale these resources alongside the growth of the EC2 based on the workload the EC2 is doing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Patricia G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Tech support was helpful during implementation.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Price and worldwide availability.

What is your favorite aspect of this product?

Easy of use

What do you dislike most about this product?

product functions as predicted

What recommendations would you give to someone considering this product?

No recommendations

Pros

Performance Enhancing
Efficient Service
Effective Service
Caring

Tessa D.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Amazing and flexible tool.

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

AWS’s EC2 service is very outstanding. Thousands of programs and operating systems will be available for installation. When configuring DNS or managing ports, it is straightforward to utilize. Because of their simple user interface, it’s quite simple. Everything is pre-configured when I install applications from the EC2 marketplace. Backup with snapshots is straightforward, however, it will cost me money. I may select the operating system and estimate the cost. This will prevent any unexpected expenses. I like how easy it is to set up the EC2 computers. It is a quick process that takes less than an hour.

What is your favorite aspect of this product?

Amazon Web Services (AWS) EC2 is a sophisticated and user-friendly cloud computing platform that allows customers to swiftly construct and operate virtual servers with customizable configuration and scaling options. The AWS Amazon web service has many more functions, and they are constantly adding new ones. What I like best about Amazon Web Services is its cost management. In addition, Amazon Web Services offers some free credits to new users as well as certain free services to test its services. AWS has an outstanding support team, and their service is excellent. Furthermore, the interface is extremely user-friendly and dependable.

What do you dislike most about this product?

Although the cloud services and functionalities featured in the platform are excellent, certain upgrades are required. When using the Firefox web browser, the new dashboard loaded with additional capabilities occasionally gets stuck in the middle. Apart from that, every feature is excellent and useful.

What recommendations would you give to someone considering this product?

This is the finest platform for startup cloud businesses to try out its free tier for a year before paying per use. The latency of IP addresses and DNS servers is exceptionally low, resulting in excellent connection and availability over the internet. Some of its most noteworthy features include disc management, cloud backup, cloud snapshots, and data snapshots, which make the cloud service provider more appealing.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Maria A.

Awesome cloud computing

Likeliness to Recommend

Pros

Patricia G.

Tech support was helpful during implementation.

Likeliness to Recommend

Pros

Tessa D.

Amazing and flexible tool.

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Systems Performance Management

Access Management

Cloud Backup

Data Migration

Analytics and Reporting

Regulatory Compliance

SLA Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Vendor Support