Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

Filter By

Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Minak S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

All Time Favorite & Effective Payment App

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay enables hundreds of millions of consumers worldwide to pay for goods and services utilizing data now stashed in their Amazon accounts. It's an acquainted purchasing encounter from a brand that customers recognize and are confident. Amazon Pay can assist you in acquiring and retaining customers by utilizing their trust in Amazon and providing buyers with a smooth transaction.

What is your favorite aspect of this product?

Amazon Pay is my favorite online compensation or internet shopping usage. It meets all of our needs, such as online shopping and bill payout. Amazon Pay prizes us almost every time we make a transaction, and that we can easily salvage your benefits in future deals, which is beneficial to us. We can easily pay bills such as energy, credit card, DTH, and cellphone bills, among others. It gives us all of the options we need to meet our app requirements.

What do you dislike most about this product?

The only thing I found was absent was the fact that when funds are filled into an Amazon Pay wallet, it is not feasible to transfer it into a bank account; we must use that amount solely through the Amazon Pay balance.

What recommendations would you give to someone considering this product?

I would strongly advise others to take into account Amazon Pay because it combines many functionalities into a single app and eliminates the need to add extra applications for payment services. It offers a variety of shopping sites as well as all necessary direct debits with thrilling incentives.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Amazon Pay - Payment solutions for business with m

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

yoko c.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A reliable payment gateway

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a straightforward online payment service that enables customers to pay for items in a variety of ways. This simple-to-use service also has wealthy clients.

What is your favorite aspect of this product?

We can unlock offers after completing reloads and bill payments; we can also add money to our wallets and use it for future Amazon payments; and their technical support is excellent and helpful.

What do you dislike most about this product?

There's nothing I don't like about Amazon Pay; it's a very comprehensive app.

What recommendations would you give to someone considering this product?

This is something I would strongly recommend to anyone because it is ideal for personal or business payment needs. There is no fee to use this tool, which allows you to instantly send money to anyone and receive payments via unique QR codes and UPI addresses both domestically and internationally.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Most Popular Amazon Pay Comparisons