Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Debu D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazon pay is one of the most usable way to pay

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon pay is one of the best trusted and secure platform for accept payment as a business & also as a consumer I always prefer to pay using amazon pay. It's actually provided us multiple offers & also charge nominal fees on behalf transaction charge when use with razorepay and also when accept payment on offline it's actually not take any extra charges. Amazon pay is most usable payment solution just because in evey segment they are run multiple promotional offers which thing grab consumer attention. And also it's one of the most powerful payment processing system for us. It's actually helps us to grow our online business.

What is your favorite aspect of this product?

Amazon pay really useful things for make payment we can easily pay our office electricity bill,broadband recharge, pay room rent using amazon pay it's one of the most popular way to pay & also we accept payment using pay. Also we can add our bank account directly & pay easily using upi.

What do you dislike most about this product?

Amazon pay is one of best and next gen system for most useable payment processing. Multiple startups are already chose amazon pay as their primary payment gateway. Very high success rate of payment like it's also working very well. I unable to find any issue regarding amazon pay I cannot dislike anything about it.

What recommendations would you give to someone considering this product?

Amazon pay is really great system for pay online using multiple way. It's actually best for startups & consumers. Because each and every people get any promotional offers. My Overall experience with Amazon pay really great & also main attractive thing was their support. If you think about choose any payment solution for personal usages purpose or also for business purpose it's best for you.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Sagar S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Amazon pay makes online transaction easy".

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Ease of Use & Speed of Transaction The use of Amazon Pay means consumers don't have to take out their credit cards and type in the details to complete a purchase. The service removes unnecessary friction in the checkout process by eliminating the need to create accounts on multiple websites.

What is your favorite aspect of this product?

The component to open compensations for each installment made utilizing Amazon pay is remarkable, and the prizes are critical, not normal for a ton of other installment stages which proposition awards as pointless scratch cards. Likewise, I don't have to enter my Visa subtleties and can pay simply by entering my Amazon credentials.

What do you dislike most about this product?

We need to make Amazon record to utilize it.Sometimes ,when Amazon discovered dubious with regards to somebody's record then amazon hinders or suspends that account,it is amazon's normal issue.

What recommendations would you give to someone considering this product?

For smooth UPI transactions and easing your payment difficulties, Amazon pay is recommended to use for the same.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pradnya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazon Pay - Review

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay provides you all options to fulfill your needs at one place, you can shop, can make payments, can transfer money etc.. Another best thing is it offers lot of cashbacks / rewards / discounts during shopping as well as money transfer due to which it is used very often. Prime membership offers various offers like free and fast delivery with lot of discounts on shopping along with free music and movies. Having best customer support team makes Amazon pay the most best option for everyone compared to other competitors in the current market.

What is your favorite aspect of this product?

I like Amazon Pay the most as it offers you to pay or make any Utility payments as well, which fascinates me a lot. We can easily recharge our mobile bill, Dish TV, pay gas bill and also schedule any recurring payments which helps us to avoid any payment missing. Nowadays, even it is used in corporate world, collecting money on Amazon pay and then using it during festivals, birthdays, rewarding gift cards which is the most amazing thing. Fast and reliable service provided by Amazon. Amazon Pay is also used in various shops now, where user can use scan and pay option.

What do you dislike most about this product?

At the moment, scan and pay option for Amazon pay is not used everywhere which is little annoying when you want to use your amazon pay wallet money. Also, one cannot transfer wallet money to anyone, even one can not buy or shop amazon gift card using wallet's money.

What recommendations would you give to someone considering this product?

Though it has few drawbacks, but would strongly recommend to use as its the best and very secured digital payment option. It is fast and easy payment option, even UPI feature makes it more secure option to make payment.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Caring

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