
What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Shijuraj B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Best Digital Payment - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
A very fast and reliable payment service is provided by Amazon Pay. Though there are lot of payment services are available in market but Amazon pay is one of the most secured and provides almost all facilities to shop and pay via amazon, also have lot of utilities being integrated like Mobile recharge, Power bill etc. on Amazon pay dashboard which is the most impressive thing and keeps amazon pay on top of the list. Getting through KYC is also very easy and fast which helps in availing the feature like buy and pay later.
What is your favorite aspect of this product?
It provides all options to fulfill your shopping needs at one place like shopping clothes, grocery, electronics and doing payment via amazon pay. It alerts you on the Utility payment as per the payment cycle which helps you to avoid any disconnection in service. It also provides you the best cash back / rewards on your payments performed. Money transfer is very easy to your friends or colleagues via Amazon UPI payment. It has helped in corporate world as well, where one can collect money in Amazon pay wallet and use it whenever required during any festival or any programs. It provides you facility on scan and pay on different outlets.
What do you dislike most about this product?
Major drawback is not all outlets, restaurants does have the scan and pay option for Amazon pay though it has an UPI payment service. Also the money from wallet can not be transferred to anyone which I feel is again a drawback where one has to use it for his own purpose.
What recommendations would you give to someone considering this product?
Its the best and fast online payment system widely used which makes the app to run in front and highly recommended which is also worth it. Great features with best customer support team available 24/7.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.

Neeraj S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
"Amazon pay-advance payment method.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
This will empower you to proceed to load and utilize your Amazon Pay balance with no further KYC. You can decide to stack utilizing UPI, Charge card, bank move or Visas. Money burdens won't be permitted. This record type has a lifetime legitimacy.
What is your favorite aspect of this product?
Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a great deal in the pandemic time frame as the vast majority of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.
What do you dislike most about this product?
As I have been utilizing Amazon pay throughout recent years. Seeing offers and cashback, I get utilizing it; I don't think there is anything that I despise about Amazon Pay. I will consistently trust and continue to utilize Amazon Pay as one of the ordinary clients.
What recommendations would you give to someone considering this product?
I firmly prescribe all to choose Amazon pay administration, and get reward everytime while making on the web installment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Narender V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Best online shopping platform
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Pros of Amazon App are as follows: - It's an online platform where you can buy or sell any product. - Multiple options on the product, and as well as multiple sellers. - Huge discounts on products - Huge customer base - Transparency of the product
What is your favorite aspect of this product?
In Amazon you get the best deals and offers on every product. There are multiple choice of brands and products category. Good customer support with good service. Now you can do online bill payment and more other online services from Amazon.
What do you dislike most about this product?
Cons of Amazon app are as follows: - Sometimes they deliver the wrong products. - Increase the limit of return policy.
What recommendations would you give to someone considering this product?
Overall Amazon is one of the best online shopping platforms and also comes with many other online services.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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