Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Alam K.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Review of Amazon pay.

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Integration of best and trusted for shopping and give nice and easy to use for making payment.

What is your favorite aspect of this product?

I like I don't have to install different application shopping or for making payment I can all of that with just Amazon pay.

What do you dislike most about this product?

No dislike for the application just that if they can provide wallet to bank transfer that would be nice.

What recommendations would you give to someone considering this product?

Yes, easy to use and to setup Amazon pay small businesses can use it for receive payment on Amazon pay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Easy Payment gateway

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Unique Features

Joshua W.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Multiple payment methods associated with AmazonPay

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a good tool for making purchases. I have used it and I have not had a problem with it, its main characteristic is that it offers speed in payments. I have several forms of payment associated with Amazon Pay and I can easily decide what I want to pay with. In addition, as a business or company, this tool helps to increase sales since consumers feel more secure when they pay for their products through services that they already know and know the quality they offer.

What is your favorite aspect of this product?

I have really enjoyed working using Amazon Pay, my favorite feature is its easy account integration, the truth is that it is very simple and there is no major complication when processing payments. It is also good that there is the possibility of interacting with Alexa to make purchases, I think it was a good idea, so the youngest feel that everything is more up-to-date and that online shopping stores are innovating.

What do you dislike most about this product?

Although the system is very fast for managing payments, unfortunately when a problem occurs with a transaction, the technical support staff is very slow to solve. People in general have a lot of patience and a good deal, however, the management times should be faster and more if we are dealing with money issues.

What recommendations would you give to someone considering this product?

I really like using this payment system for my online purchases. Also, I recommend the installation and adaptation of this payment processor for virtual stores because the vast majority of people are already familiar with this system and know how to use it, and it also has all the security that Amazon systems can offer, so the people often place their trust and make more purchases.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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