
What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
E-Commerce Integration
Digital Wallet Integration
Security
Recurring Payments
POS Verification
Credit Card Processing
Customer Support
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews

Akira A.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2021
Fantastic App
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Hundreds of millions of Amazon users can use Amazon Pay to pay for goods and services with information already stored in their accounts. It's a tried-and-true shopping experience from a well-known and respectable store.
What is your favorite aspect of this product?
Money may be transmitted and received in real time, and the user interface is simple to use for everyone.
What do you dislike most about this product?
There's nothing to dislike about this payment app.
What recommendations would you give to someone considering this product?
I would strongly advise anyone who needs to make a payment to do so, you may rapidly send money to anyone and receive payments via QR codes and UPI addresses. There is no charge for using this service.
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Akshay D.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Amazon Pay Review
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy Payment application with clean user interface. Easy onboarding and kyc verification. Payment notifications are instant and dashboard to monitor transactions. Various features under single dashboard. Discounts, rewards on successful transactions. Good customer support.
What is your favorite aspect of this product?
I like this application very much. It is helpful for both in personal and professional use. Here you can get more benefits by doing kyc verification through different identify proofs like Aadhaar card, voter card, pan card ,etc. Here you can send money from your bank account and can receive payments from other users easily. Payments from other users will be credited to your bank account immediately and you will get notification about that. You will get features like recharge, bill payments, travel tickets band many more. It also gives rewards on every successful transactions. Support team also do fantastic job and resolve issues immediately.
What do you dislike most about this product?
I have no issues with this payment method. I like the customer service quality very much. Interface should be more user-friendly.
What recommendations would you give to someone considering this product?
This is easy to use and can integrate with your business easily. You can receive payments from users through UPI, debit or credit card, net banking, etc. You can also use this for bill payments, travel tickets, insurance premium payments, and many more facilities under this application. It is very helpful and zero fee on using this tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Richy S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Amazon Pay ideal for online shopping security
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay has undoubtedly made my life easier. It is an excellent tool for those who no longer want to use plastics with debit or credit cards since the application links all our information registered with Amazon and you can decide with what to pay without problems. The really good thing is that it does not add any additional commission when I want to make my purchases through the app. Its main characteristic is that it is looking to the future and that must be applauded, since in the digital age it is normal for everything to go towards just having to pay using our phones and an internet connection.
What is your favorite aspect of this product?
I have already used the Amazon page to buy things, so one of my favorite features of Amazon Pay is that it has the same security system that protects my bank details from third parties when making payments. The security provided by this app seems excellent to me to avoid being victims of scams or fraudulent sales. Even as a merchant, providing services or selling products is made much more secure when you have the security policies of the Amazon Pay platform. It even has a refund system.
What do you dislike most about this product?
Unfortunately for many, even this system is not widely accepted in all businesses or in a larger number of countries. This is a nuisance for those of us who want to buy or sell products internationally and it turns out that they have not yet implemented it in many places, being that this is an excellent tool by any point where it is seen.
What recommendations would you give to someone considering this product?
My recommendation for the user is that they are encouraged to try this new way of making payments, either on a personal level or in their stores, since nowadays everyone has smartphones, and for the developers of the Amazon Pay app , is that they look for a way to approach a little more of the international market, in that way they make life easier for many people who want to make purchases online and do not dare due to cyber security issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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