Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Akhil J.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

One solution for all business payments.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

With Amazon Pay, users can easily integrate their shopping sites into Amazon Pay's receiving platform to receive money from their online purchases.

What is your favorite aspect of this product?

From paying our electricity bills to shopping online, Amazon Pay can handle a variety of transactions. You can pay with Amazon Pay Balance, credit cards, gift cards, and other vouchers. Additionally, customers receive rewards when they pay using Amazon Pay.

What do you dislike most about this product?

Compared with its peers, Amazon Pay lags in the user experience with its payment platform, and its interface needs to be improved.

What recommendations would you give to someone considering this product?

When it comes to security, Amazon Pay is very secure, so I would recommend going with Amazon Pay if you're looking for a platform as your payment method.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Jyoti S.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazon pay review

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Very clean interface cashback and coupons in every transaction Amazon Pay is an excellent platform to integrate with various shopping sites

What is your favorite aspect of this product?

Amazon Pay is simple and one can send the money without any problem Fast and trusted Secure transactions Easy to use

What do you dislike most about this product?

Whenever you have added the cash to the Amazon Pay wallet, you can't move it to your bank account and you can't buy an Amazon gift voucher. UI Interface is incredible yet yes can be a better.

What recommendations would you give to someone considering this product?

Amazon Pay is appropriate if you want to transfer money, pay bills ,However when there is more traffic on the internet there is a bit lag which amazon needs to improve. In some cases payment gets struck when there is more traffic. They need to handle this issue

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Prakriti K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easiest payment gateway to integrate

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Easy to use Available both in web and mobile access Payments are instant and secure Rewards program that encourages to transact more Easy to integrate with accounting system

What is your favorite aspect of this product?

This application comes with both web and mobile access. Merchants can receive payments through this payment gateway easily and instantly without any hassle. It provides merchants to receive payments from customers in various methods like wallets, debit card, credit card, net banking, pay later, etc. Credit card payments are also with minimal charges and payments get settled instantly. Customer support quality is very good. From dashboard you can track every payments, types of payments and many more. It gives customers a huge options to pay easily. It also allows to recharge bills, book travel tickets on same application.

What do you dislike most about this product?

This is an all-in-one platform for both merchants and customers to manage their requirements. Nothing to hate this.

What recommendations would you give to someone considering this product?

I love this application too much as it not only fulfills your financial requirements but also helps in paying all types of bills, premiums, booking travel tickets and many more. You can check transaction history, payment status, etc from transaction page. It also gives rewards to both merchants and customers while doing transaction over Amazon pay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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