Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

89

Digital Wallet Integration

88

Security

88

Recurring Payments

88

POS Verification

87

Credit Card Processing

86

Customer Support

86

Multi Currency

85

POS Integration

85

Reporting Analytics

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of Customization

82

Amazon Pay Reviews

Nishant J.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

Quick & Easy Checkout.Add money in an instant from multiple payment methods and use it whenever you want

What is your favorite aspect of this product?

getting a full payment details and customer support always helpful

What do you dislike most about this product?

We cant transfer the GIFT card into other account

What recommendations would you give to someone considering this product?

If you are business man seeking to build trust with your consumers, Amazon Pay is a payment option you should consider

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

Saral k.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent safe and secure payment platform

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

About Amazon pay it provide us all option fullfill our needs at one place like we can pay our company bills,book buses, order foods etc. Benifits of the Amazon pay is it give us lots of cashback and discount on transaction so we can saves lots of money. The user interface is well designed and great with simple and there are bunch of option provided in Amazon pay. We can send money very easily and quickly also we don't need to enter any credit card details and can pay by just entering Amazon credentials. Amazon pay provide a very safe online payment and very much secured.

What is your favorite aspect of this product?

To have a great safe and secure platform like Amazon pay very user friendly like The scan and pay option make it very comfortable to pay in stores and various other places like restaurant, hotels, etc almost every other place. For our business we can also registere as a merchant and grow our business. We also get to play some games like spin and win etc which are Fun and Money making at the same time. It is very quick as well as saves the time and give us full security in our all work and make us feel we have to not take worry about our money when we using this platform.

What do you dislike most about this product?

Nothing much to dislike but yes one time you add the money then can't transfer again to bank but I think In future updates they will make it possible.

What recommendations would you give to someone considering this product?

The Amazon pay provides one of the fastest and simplest solution to all the people around global with very safe and secure and make our work all simple so if you want to make your work easy and comfortable and if you want rewards and cashback and have some Fun also then this is great platform you should prefer it without any hesitation. It provides great privacy of all your details which you give them are fully safed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dev M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Saving money"

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

End-user can really like Amazon Pay even more than other online payment applications, like Paytm, PhonePe, Mobikwik,etc. The user interface is simple and great. End-user can send money very easily, quickly and most importantly securely. The scan and pay option makes it very comfortable to pay in stores and other various places like restaurants, hotels and almost at every place. Amazon Pay provides many options like paying bills, recharging phones, donating money, booking travels, insurance, gift cards, subscriptions, etc.

What is your favorite aspect of this product?

Best thing about Amazon Pay is, it provides all the options at one place. Amazon Pay gives end-user a lots of cashbacks and offers on transaction, so end-user can save a lots of money, which makes end-user feel to use the appllication again and again. Also, there is an assured cashback policy which is not seen in other wallets. There is section names spin and win which is truly fun getting and money making. Amazon Pay is very much beneficial for its customers who wants to sell their products on Amazon.

What do you dislike most about this product?

There are lots of conditions to available cashbacks and offers.

What recommendations would you give to someone considering this product?

I would highly recommend Amazon Pay to someone because it is the best application for sending money and it also provides cashbacks and offers. Also it has many features which saves time and no need to go outside for recharging phone, paying bills, etc in this covid situation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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