Amplitude Analytics Logo
Amplitude Analytics Logo
Amplitude

Amplitude Analytics

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Amplitude Analytics
7.9 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Product Analytics category

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

91 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative
12% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Helps Innovate
  • Enables Productivity
  • Includes Product Enhancements

Cons

  • Vendor's Interest First

Feature Ratings

Average 81

Analytics and Reporting

94

Conversion Analysis

86

Data Integrity

82

Audience Segmentation

82

Data Management

79

API Framework

79

Data Analysis and Survey Function

78

Device and Browser Analytics

77

Mobile Functionality

77

Marketing Analytics

76

Data Warehousing

73

Vendor Capability Ratings

Average 78

Business Value Created

86

Breadth of Features

84

Quality of Features

83

Usability and Intuitiveness

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

75

Ease of Implementation

75

Ease of Data Integration

74

Ease of IT Administration

74

Ease of Customization

72

Vendor Support

71

Amplitude Analytics Reviews

Bernard B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Capabilities but Excess Development Required

Likeliness to Recommend

6 /10

What differentiates Amplitude Analytics from other similar products?

Their dashboard was very nice, intuitive. Available reports were clear in their value. Not sure how this compares to the competition, but I have to believe they're highly competitive.

What is your favorite aspect of this product?

I was able to observe and report on millions of navigation clicks from our users, not by name but by unique ID. This allowed me to report on very specific requests from stakeholders, which allowed them to make strategic decisions about future enhancements to our platform.

What do you dislike most about this product?

The primary negative about the product is that it requires extensive technical resources to implement and to maintain. In our case the implementation occurred over several weeks, several years ago. To enhance this work we would have needed to re-deploy developers, which was not feasible. It also meant that any new capabilities - create since the original Amplitude API was developed - could not be reported on.

What recommendations would you give to someone considering this product?

If you have ample technical resources to implement the tool, AND to maintain it over time, it really is an excellent tool for analytics and reporting. But if you're not confident you'll be able to maintain that internal technical support, you might want to consider alternatives.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Less Effective Service
  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

One of the best analytics tool

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Friendly Negotiation

Rasika B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic tool to help you make right decisions

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude Analytics focuses on user behavior analysis for product optimization, whereas other Analytics tools offer broader analytics. Amplitude emphasizes user-centric data for growth and retention.

What is your favorite aspect of this product?

Its user-centric design, robust user behavior tracking capabilities, and the ability to unlock insights into user retention

What do you dislike most about this product?

It's challenging due to its learning curve and cost is high compared to simpler or free tools

What recommendations would you give to someone considering this product?

Always evaluate your analytics requirements and financial constraints.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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