Amplitude

Amplitude Analytics

Composite Score

8.3 /10

CX Score

8.7 /10

28 Reviews Write a Review

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What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details

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Awards & Recognition

Amplitude Analytics won the following awards in the Website Analytics category

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8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

94 Plan to Renew

6
Since last award

92 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Performance Enhancing
Trustworthy
Respectful
Altruistic

Feature Ratings

Average 85

Audience Segmentation

Paid Search Integration

Data Visualization

Customer Value Analysis

Audience Demographics

Search Engine Optimization

Customer Journey Modelling

Conversion Analysis

API Framework

Device and Browser Analytics

Social Media Analytics

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Customization

Also Featured in...

Product Analytics

Score 7.9

View Amplitude Analytics in this category (opens in a new tab)

Amplitude Analytics Reviews

Methu M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

My Experience Using Amplitude Analytics

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

With Amplitude Analytics, it's easy to answer all customer questions whether simple or complex. With the software, it's easy to measure, explore, and predict what will happen thanks to analytics features.

What is your favorite aspect of this product?

I like analytics capabilities. The software makes it easy to understand complex data, explore and make future predictions. I like that for most people, using Amplitude Analytics This is not an expensive tool yet it delivers

What do you dislike most about this product?

I have no dislikes as Amplitude Analytics has performed as expected

What recommendations would you give to someone considering this product?

I recommend Amplitude Analytics without doubts having worked well for our business. It's very effective in handling analytics

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Iaroslav C.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Ideal solution to know everything about users

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude Analytics focused on providing easily interpretable data, very good for collaborative work, provides an opportunity of easy reporting. In Russia, they partnered with Adventum and they provide really good education content (including course for Amplitude Analytics) in addition to its initially user-friendly learnability

What is your favorite aspect of this product?

Almost everything, including UI/UX of the product, quantity and quality of reports. My teammates from dev department should obviously rate its easiness in implementation.

What do you dislike most about this product?

As I have written in "what features do you need in Amplitude Analytics", absence of an opportunity to create Churn report "from the end" (what actions were made just before the user churns) frustrating

What recommendations would you give to someone considering this product?

AA's customer service recommends not to buy paid subscription if your userbase is low. In this case you won't get access to some features, but will be able to establish every single aspect of marketing analytics from the very beginning of your product's lifestage

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Easy to use, self serve, and insightful

Likeliness to Recommend

9 /10

Pros

Efficient Service
Effective Service
Caring
Saves Time

Amplitude Analytics

What is Amplitude Analytics?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Amplitude Analytics Ratings

91 Likeliness to Recommend

94 Plan to Renew

6 Since last award

92 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Amplitude Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Device and Browser Analytics Capture and summarize device and browser information.

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Analytics

Amplitude Analytics Reviews

Methu M.

My Experience Using Amplitude Analytics

Likeliness to Recommend

Pros

Iaroslav C.

Ideal solution to know everything about users

Likeliness to Recommend

Pros

Easy to use, self serve, and insightful

Likeliness to Recommend

Pros

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Feature Ratings

Audience Segmentation

Paid Search Integration

Data Visualization

Customer Value Analysis

Audience Demographics

Search Engine Optimization

Customer Journey Modelling

Conversion Analysis

API Framework

Device and Browser Analytics

Social Media Analytics

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Customization