Blackboard Learn Logo Award Winner Product Badge
Blackboard Learn Logo Award Winner Product Badge
Anthology Inc.

Blackboard Learn

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Blackboard Learn
7.9 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Learning Management - Midmarket category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

86 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

6% Negative
6% Neutral
88% Positive

Pros

  • Efficient Service
  • Respectful
  • Trustworthy
  • Security Protects

Feature Ratings

Average 83

3rd Party Integration

100

Gradebook

87

Analytics and Reporting

85

Lesson Planning

85

Assessments and Quizzes

85

Course Management

84

Student Collaboration

84

Customer Partner Training

82

Content Creation

80

International Support

80

Content Management

79

Vendor Capability Ratings

Average 79

Ease of Data Integration

84

Breadth of Features

83

Ease of Implementation

81

Availability and Quality of Training

80

Vendor Support

80

Ease of IT Administration

79

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Ease of Customization

75

Blackboard Learn Reviews

Sanjana B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent Online Learning Platform

Likeliness to Recommend

8 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn is known for its higher cost compared to competitors. Some users find the software less intuitive and user-friendly. Additionally, Blackboard offers limited customization options for the course navigation menu.

What is your favorite aspect of this product?

The 'best feature,' if it could be called that, is simply that there are many ways of doing assessments: such as blogs and journals.

What do you dislike most about this product?

Failure to reach consensus on a matter. Some experts might not get a chance to participate. It limits the thought process to the person who will give more input on the matter. It’s time consuming as experts have to write and erase stuff.

What recommendations would you give to someone considering this product?

We use the latest version of the Ultra solution. There's always, with any tool, a simple, basic way of using the tool as the vendor supports it. That's the basics. Complications come if you're going to add content that goes beyond what is normally covered. Complications could happen. However, Collaborate isn't too complicated. Their alternative was annoying. It still is. When I'm teaching now with Ultra, I do two connections to Collaborate. One is with Chrome so that I can get past the tunnel of mirrors effect where there's an image within an image within an image, and it's a distraction. I have a second connection through Firefox.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring

Luke F.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Clunky and just not needed next to G. Classroom

Likeliness to Recommend

5 /10

What differentiates Blackboard Learn from other similar products?

It had a more responsive, easy to follow gradebook than Google Classroom.

What is your favorite aspect of this product?

The Gradebook.

What do you dislike most about this product?

The interface and setting up a class was just a bit more clunky and less intuitive than Google Classroom.

What recommendations would you give to someone considering this product?

Seriously try Google Classroom first. If it doesn't fulfill your organization's needs, I'd be shocked.

Pros

  • Reliable
  • Security Protects
  • Continually Improving Product

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Productive

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Very simple to use and full of useful features.

Likeliness to Recommend

8 /10

What differentiates Blackboard Learn from other similar products?

It has a lot of features that are easy to use but offer a great value to students

What is your favorite aspect of this product?

The simplicity yet breadth of the features offered

What do you dislike most about this product?

The color scheme could be more customizable and there are some minor glitches from time to time

What recommendations would you give to someone considering this product?

Do your work, blackboard is great but if you don’t do your work it doesn’t matter

Pros

  • Efficient Service
  • Inspires Innovation
  • Caring
  • Respectful

Cons

  • Less Reliable
  • Wastes Time
  • Less Transparent

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