Blackboard Learn Logo
Blackboard Learn Logo
Anthology Inc.

Blackboard Learn

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Blackboard Learn
7.6 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Education Learning Management category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

6% Negative
12% Neutral
82% Positive

Pros

  • Fair
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Online Learning

83

Assessments and Quizzes

80

Course Management

80

Classroom Management

79

Analytics and Reporting

79

Gradebook

78

Content Management

78

Student Collaboration

78

Content Creation

78

Instructor Led Training

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

79

Breadth of Features

79

Ease of Data Integration

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Implementation

76

Availability and Quality of Training

75

Ease of Customization

75

Vendor Support

75

Product Strategy and Rate of Improvement

74

Blackboard Learn Reviews

Colin B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Simple to setup, can be hard to navigate

Likeliness to Recommend

7 /10

What differentiates Blackboard Learn from other similar products?

Blackboard is easily accessible across all media platforms, so checking in on items or attending training while traveling is seamless. The GUI is visually appealing, depending on which module you are in.

What is your favorite aspect of this product?

The accessibility is the best feature; being able to have an integrated p0latform makes hitting deliverables simple.

What do you dislike most about this product?

The goals don’t differentiate between “Available to do” and “Required to do”, this can make completion progress unclear. The availability of supporting documents and other helpful material is lackluster as well (users usually just have to have multiple tabs or sessions running in separate windows)

What recommendations would you give to someone considering this product?

This is simple to load required items and users can enter and work through their “To Do’s”, also it's pretty much 100% externally serviced so there is no setup. The user experience is not the greatest, but it is also not bad. Tracking mandatory items vs. supplemental can be a little gray, but all in all, it is a good solution that’s cost-effective.

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Productive

Leah L.

  • Role: Public Sector
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use and appealing

Likeliness to Recommend

7 /10

What differentiates Blackboard Learn from other similar products?

There was alot more put on for us to reference back to, very good it support

What is your favorite aspect of this product?

The layout is appealing

What do you dislike most about this product?

We had a couple of days where it was down

What recommendations would you give to someone considering this product?

It gives a good layout for people doing courses and us easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Useful and essential from an end-user perspective

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Security Protects
  • Inspires Innovation
  • Helps Innovate

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