Blackboard Learn Logo
Blackboard Learn Logo
Anthology Inc.

Blackboard Learn

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Blackboard Learn
7.6 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Education Learning Management category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

6% Negative
12% Neutral
82% Positive

Pros

  • Fair
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Online Learning

83

Assessments and Quizzes

80

Course Management

80

Classroom Management

79

Analytics and Reporting

79

Gradebook

78

Content Management

78

Student Collaboration

78

Content Creation

78

Instructor Led Training

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

79

Breadth of Features

79

Ease of Data Integration

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Implementation

76

Availability and Quality of Training

75

Ease of Customization

75

Vendor Support

75

Product Strategy and Rate of Improvement

74

Blackboard Learn Reviews

Lexi B.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Not my favorite product.

Likeliness to Recommend

3 /10

What differentiates Blackboard Learn from other similar products?

Has classroom chat options which I haven’t seen on other applications.

What is your favorite aspect of this product?

The grade book was easy to navigate

What do you dislike most about this product?

Not user friendly. It was very hard to find what you were looking for end there were constant mistakes with information displayed.

What recommendations would you give to someone considering this product?

If it is required by your organization I’m sorry.

Pros

  • Includes Product Enhancements
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Under Delivered
  • Inhibits Innovation
  • Less Reliable

Kevin M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Blackboard is mostly user-friendly. Scope must fit

Likeliness to Recommend

5 /10

What differentiates Blackboard Learn from other similar products?

User friendly. Easy to figure out how to view grades and check status of classes.

What is your favorite aspect of this product?

Designed nice layout. Good support from Mass Bay College

What do you dislike most about this product?

Links could be easier to see.

What recommendations would you give to someone considering this product?

Make sure it is the right fit for the education. Easier password management.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Leverages Incumbent Status

hilal p.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

I wish there could be a better alternative....

Likeliness to Recommend

7 /10

What differentiates Blackboard Learn from other similar products?

I didnot try others but I am not happy with LMS as welll.

What is your favorite aspect of this product?

good analytics, that's all.

What do you dislike most about this product?

hard to integrate with webex

What recommendations would you give to someone considering this product?

do not buy, if there is a better alternative

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Altruistic

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

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