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AnyDesk Logo Award Winner Product Badge
AnyDesk

AnyDesk

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AnyDesk
9.0 /10

What is AnyDesk?

AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.

Company Details


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Awards & Recognition

AnyDesk won the following awards in the Remote Support category

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AnyDesk Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AnyDesk.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AnyDesk?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Client's Interest First
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 84

Remote Control

88

Remote Support

87

Real User Monitoring

84

Discovery

84

Web & Desktop Conferencing

81

Role-Based Access Controls

81

Attended and Unattended Remote Access

80

Augmented Reality Remote Assistance

80

Audit Management

79

Intelligence Reports

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

85

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Availability and Quality of Training

79

AnyDesk Reviews

Lucy N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Best software to access other softwares remotely

Likeliness to Recommend

10 /10

What differentiates AnyDesk from other similar products?

Secure connection

What is your favorite aspect of this product?

It's security feature

What do you dislike most about this product?

It's requirements when it comes to Android installation

What recommendations would you give to someone considering this product?

It will help in accessing other softwares remotely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martin K.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Very efficient remote control software!

Likeliness to Recommend

10 /10

What differentiates AnyDesk from other similar products?

AnyDesk is very easy easy to connect. Its ease of IT administration also makes the software to really stand out!

What is your favorite aspect of this product?

Rapid Remote Desktop support. This makes file sharing and data integration to be really possible!

What do you dislike most about this product?

AnyDesk performance is really great! Quite flawless!

What recommendations would you give to someone considering this product?

AnyDesk is the best remote desktop control and suppport worldwide. Please try it out wholly. Indeed, no regrets at all!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charul G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Remote Desktop Solution

Likeliness to Recommend

8 /10

What differentiates AnyDesk from other similar products?

Its easy-to-use User Interface and low-latency desktop experience is something that in my experience makes it stand out from its competitors. The response even on a slow internet connection is just something to appreciate and is much better than some of its competitors.

What is your favorite aspect of this product?

We rely on Anydesk whenever we need any remote desktop management and its ability to provide seamless smooth and responsive desktop experience is just Top-notch. Its low latency even when you have a slow connection is my favorite aspects of Anydesk.

What do you dislike most about this product?

I haven't found anything as such that I strongly dislike about Anydesk, however there are similar products in market that provides more premium features in their free version when compared to Anydesk which I think can be better and a more premium features on Limited versions can be improved.

What recommendations would you give to someone considering this product?

Anydesk is great, I would not call a revolutionary product, but it gets the work done very effectively. If you are looking to introduce a remote desktop solution for your organization, it does more than what you would require and is very easy to set up making it very beginner friendly.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Respectful

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