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AnyDesk Logo Award Winner Product Badge
AnyDesk

AnyDesk

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AnyDesk
9.0 /10

What is AnyDesk?

AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.

Company Details


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Awards & Recognition

AnyDesk won the following awards in the Remote Support category

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AnyDesk Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AnyDesk.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AnyDesk?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Client's Interest First
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 84

Remote Control

88

Remote Support

87

Real User Monitoring

84

Discovery

84

Web & Desktop Conferencing

81

Role-Based Access Controls

81

Attended and Unattended Remote Access

80

Augmented Reality Remote Assistance

80

Audit Management

79

Intelligence Reports

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

85

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Availability and Quality of Training

79

AnyDesk Reviews

Praveen S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Very user-friendly product for fast remote access

Likeliness to Recommend

10 /10

What differentiates AnyDesk from other similar products?

I use AnyDesk to connect multiple devices remotely to resolve issues. We found AnyDesk very reliable. The ease to user interface and one click remote id connection feature makes it stand out from other products.

What is your favorite aspect of this product?

The one click remoted ID connection feature is my favourite.

What do you dislike most about this product?

It requires very high speed Internet otherwise it will show delayed picture of remote screen.

What recommendations would you give to someone considering this product?

I would highly recommend to use AnyDesk. It is very reliable service and saves your valuable time and money!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Easy to use and secure.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eduardo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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