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AnyDesk Logo Award Winner Product Badge
AnyDesk

AnyDesk

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AnyDesk
9.0 /10

What is AnyDesk?

AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.

Company Details


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Awards & Recognition

AnyDesk won the following awards in the Remote Support category

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AnyDesk Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AnyDesk.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AnyDesk?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Client's Interest First
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 84

Remote Control

88

Remote Support

87

Real User Monitoring

84

Discovery

84

Web & Desktop Conferencing

81

Role-Based Access Controls

81

Attended and Unattended Remote Access

80

Augmented Reality Remote Assistance

80

Audit Management

79

Intelligence Reports

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

85

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Availability and Quality of Training

79

AnyDesk Reviews

Manikanta R.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Really Time saving and Ease of Use

Likeliness to Recommend

10 /10

What differentiates AnyDesk from other similar products?

I used Teams and other products like Cisco WebEx too for sharing and other purposes, but when i started using AnyDesk it feels like very very light and smooth.

What is your favorite aspect of this product?

Its features, Ui and the options, dont time much time to connect and get things done in a short time.

What do you dislike most about this product?

Dislike is that there is a problem that i have encountered is that a network issue and rest of all everything fine. It will get disconnected but very rarely.

What recommendations would you give to someone considering this product?

Just fixing that minor issue and nothing else to do with this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Best for remote accesw

Likeliness to Recommend

8 /10

What differentiates AnyDesk from other similar products?

Anydesk is one of the best screensharing and remote access software , it's more easily connectable as compared to TeamViewer, the remote access can be given more Easily with the help of ID

What is your favorite aspect of this product?

Remote access , even IT related issues can be resolved using this functionality

What do you dislike most about this product?

Nothing in particular to highlight

What recommendations would you give to someone considering this product?

Definitely can go for anydesk over TeamViewer

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Fair

Sandy C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Secure Remote Desktop for Effortless Collaboration

Likeliness to Recommend

8 /10

What differentiates AnyDesk from other similar products?

AnyDesk distinguishes itself from other remote desktop software primarily through its exceptional speed and performance, even over low-bandwidth connections

What is your favorite aspect of this product?

One of my favorite aspects of AnyDesk is its remarkable speed and responsiveness, which ensures a seamless remote desktop experience even under challenging network conditions.

What do you dislike most about this product?

One aspect I find challenging about AnyDesk is its lack of some advanced features compared to other remote desktop software. For instance, it may not offer as comprehensive device management or session recording capabilities as some competitors.

What recommendations would you give to someone considering this product?

Consider exploring AnyDesk's customization options and integrations to tailor the software to your workflow requirements.

Pros

  • Performance Enhancing
  • Caring
  • Altruistic
  • Includes Product Enhancements

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