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AppDynamics Logo
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.8 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Trustworthy
  • Fair

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

87

Application Metric Reporting

85

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Synthetic Monitoring (RUM)

84

Enterprise Cloud Platform Support

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

87

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

AppDynamics Reviews

Sanskriti P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Simple to recognize and dianose

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The ability of AppDynamics to offer a thorough understanding of application performance from the infrastructure layer to the end user experience ,sets it apart from other APM tools. Its sophisticated features which include automated anomaly detection , real time monitoring and deep drive analysis, make it an effective tool for application optimization and troubleshooting.

What is your favorite aspect of this product?

AppDynamics user friendly dashboard and interface are my favorite features, it makes it simple to recognize and diagnose problems by offering clear and succinct visualization of application performance metrics. Furthermore the platforms saves a great deal of time and effort by automatically detecting and alerting users to performance anomalies.

What do you dislike most about this product?

AppDynamics complexity is one of its disadvantage , particularly business with Sizable and intricate IT environments , configuring and managing the platform can be difficult , especially for people who are unfamiliar with APM. Also the cost is high particularly for business that require a lot of monitoring .

What recommendations would you give to someone considering this product?

I advise assessing unique application performance monitoring requirements if thinking about using AppDynamics . Taking into account the technical know how of the team, the volume of data we must analyze and the complexity of application. Although AppDynamics is an effective tool, not all organization finds it suitable ,before making a choice its important to carefully consider the advantage and disadvantage..

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Respectful

Hilary B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

AppDynamics is great for correct APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

To momitor, analyze, and alert on issues with IBM Sterling CPQ, AppDynamics provides APM visibility. With the support of the AppDynamics Customer Success team, our teams were able to take full advantage of the product's essential features.

What is your favorite aspect of this product?

I like how robust AppDynamics is. To monitor a complicated Java-based application running on many host platforms and databases, AppDynamics provides the necessary functionalities.

What do you dislike most about this product?

To properly configure the product, we needed some time to get familiar with it. Default notifications should be adjusted to be less noisy. The help of AppD Support was required to fine-tune the tracking of vital company transactions.

What recommendations would you give to someone considering this product?

The Oracle database powers our CPQ implementation, which runs on AIX and Linux systems. Our program supports a wide range of operating systems and databases, and there are AppDynamics agents that can handle them all.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

Thomas L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

AppDynamics is a robust and efficient APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Excellent knowledge of APM, very useful analytics data captured from mobile devices and browsers, and good details on end-user monitoring for both.

What is your favorite aspect of this product?

I really like AppDynamics. It provides information about the application itself, information about the database side, server monitoring, and most importantly, end-user monitoring. Collect analytical data which is very beneficial.

What do you dislike most about this product?

There are some problems, Anamoly detection still lacks quality, support is average, idea acceptance is painfully slow, and Smart Agent can only be installed on certain file systems.

What recommendations would you give to someone considering this product?

The product is top-notch as an APM solution, however, services and support need to be improved. The only area the team could improve is how they handle new ideas and changes.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

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