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Arctic Wolf Networks

Arctic Wolf Platform

Composite Score

6.9 /10

CX Score

6.9 /10

35 Reviews Write a Review

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What is Arctic Wolf Platform?

Arctic Wolf®, the leader in security operations, has acquired Cylance (formerly Blackberry Cybersecurity), a pioneer of AI-based endpoint security. With this acquisition, Arctic Wolf ushers in a new era of simplicity and efficacy to the endpoint security market that will deliver the security outcomes endpoint security customers have been struggling to achieve for years.

Company Details

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Arctic Wolf Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arctic Wolf Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

95 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arctic Wolf Platform?

2% Negative

12% Neutral

86% Positive

Pros

Helps Innovate
Respectful
Enables Productivity
Security Protects

Cons

Less Effective Service

Feature Ratings

Average 78

Cross Platform Integration

Forensics

Dynamic Malware Detection

System Hardening

Cross Platform Support

Centralized Management Portal

Application Containment Mechanisms

Automated Remediation

Port and Device Control

Endpoint Detection and Response

Ransomware Recovery and Removal

Vendor Capability Ratings

Average 75

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration

Arctic Wolf Platform Reviews

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2022

It detects and removes viruses immediately!

Likeliness to Recommend

9 /10

Pros

Inspires Innovation
Respectful
Fair
Client's Interest First

Rıdvan Reşit Ü.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

absolutely frustrated

Likeliness to Recommend

1 /10

What differentiates Arctic Wolf Platform from other similar products?

absolutely frustrated

What is your favorite aspect of this product?

absolutely frustrated

What do you dislike most about this product?

absolutely frustrated

What recommendations would you give to someone considering this product?

absolutely frustrated

Pros

Helps Innovate
Altruistic
Continually Improving Product
Enables Productivity

Cons

Less Transparent
Commodity Features
Vendor Friendly Policies

Ronald N.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Does everything in a different way :)

Likeliness to Recommend

7 /10

What differentiates Arctic Wolf Platform from other similar products?

It is easy to update

What is your favorite aspect of this product?

It is very effective to block any type of virus and spam.

What do you dislike most about this product?

The setup is a little complex (policies, zones, rules, etc.).

What recommendations would you give to someone considering this product?

You really need to get this software if you want to secure your data

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Arctic Wolf Platform

What is Arctic Wolf Platform?

Company Details

Need Assistance?

Arctic Wolf Platform Ratings

76 Likeliness to Recommend

1 Since last award

95 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love Arctic Wolf Platform?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

System Hardening Automated vulnerability patching and vulnerability assessment.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Arctic Wolf Platform Reviews

It detects and removes viruses immediately!

Likeliness to Recommend

Pros

Rıdvan Reşit Ü.

absolutely frustrated

Likeliness to Recommend

Pros

Cons

Ronald N.

Does everything in a different way :)

Likeliness to Recommend

Pros

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Feature Ratings

Cross Platform Integration

Forensics

Dynamic Malware Detection

System Hardening

Cross Platform Support

Centralized Management Portal

Application Containment Mechanisms

Automated Remediation

Port and Device Control

Endpoint Detection and Response

Ransomware Recovery and Removal

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of IT Administration