Asana

What differentiates Asana from other similar products?

I use Zapier and Workato automation to connect error alerts from our database monitoring tools (such as SolarWinds DPA and Quest Spotlight) to Asana. This creates tracked tasks in Asana when resource utilization thresholds are breached, providing a detailed time-stamped audit trail from issue detection to resolution. Asana's integration with ServiceNow enhances our workflow by generating tickets linked to Asana tasks. This sync ensures that updates in either system reflect status changes, facilitating communication between the first responder and downstream app support teams.

What is your favorite aspect of this product?

Asana's unified visibility is crucial for making quick escalation decisions, particularly when incidents require additional infrastructure troubleshooting based on factors such as user impact and peak traffic cycles. Dashboards consolidate all currently active database issues, enabling me to prioritize severity and allocate staffing accordingly.

What do you dislike most about this product?

Although Asana's UI may lack some refinement, the platform's flexibility in synchronizing tasks, conversations, and documentation across integrated systems has become indispensable for seamlessly managing database incidents.

What recommendations would you give to someone considering this product?

Its approach to incident tracking processes has been redefined, which is why I recommend it for monitoring incidents across disparate tools and exploring the transformative potential of connecting these ecosystems with a platform like Asana.

What differentiates Asana from other similar products?

What makes asana different from the other products is the effectiveness and they are user friendly with affordable monthly plans

What is your favorite aspect of this product?

My favorite aspect of asana is the way asana provides valuable insight into team performance and projects health through features like workload management and task completion reports helping us to make data driven decisions

What do you dislike most about this product?

Asana support bot use to reply late anytime I need help on their website

What recommendations would you give to someone considering this product?

I will highly recommend this product to anyone considering this tool because asana is very easy to use and they have user friendly interface making it easy to get started even for a team member who may not be tech-savvy, it’s intuitive and requires minimal training to start using effectively

What differentiates Asana from other similar products?

There are actually many similar products that have hit the market in recent years. I consider that it is basically based on the ease of adoption and use in the short term. We can start using Asana immediately with very little training or probably without any formal training. On the other hand, we can use templates to save a lot of time in parameterization, so currently, it is enough to make the decision and start immediately. What really makes Asana stand out is its platform support, which guarantees a robust tool that continually strives to increase value for customers and maintain high availability of the service.

What is your favorite aspect of this product?

Asana has simplified the look and feel in recent years, incorporating new features and integrations with third parties, which has made it more popular every day. From Asana we expect 360 visibility of our projects so that each of the collaborators can know the overdue activities, their task lists, and the activities that are most critical and require immediate attention. The reporting module may be one of the most interesting to use, especially when we have clients who need to know the progress of the project. With the Asana reporting module we explore how to communicate status in a presentable and intuitive way, without wasting time.

What do you dislike most about this product?

I have no negative aspects to report about Asana, in fact I find the Help module super interesting since it shows us the new things that have been incorporated into the tool, the tutorial videos, and access to the Asana academy.

What recommendations would you give to someone considering this product?

Asana is definitely worth a try. There are other platforms that do not keep us focused and are difficult to maintain. With Asana we can start from scratch and implement activity tracking for an entire work team in a couple of days. It is very intuitive and its mobile version allows us to stay connected all the time.