Asana Customer Reviews 2025 | Product Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Asana

Composite Score

9.1 /10

CX Score

9.4 /10

350 Reviews Write a Review

Claim Software

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Asana won the following awards in the Product Management category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

1% Neutral

98% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Respectful

Feature Ratings

Average 85

Feature Management

Workflow Management

ALM Integration

Backlog Management

Product Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Idea Management

Visual Roadmap

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Task Management

Score 9.1

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Sanya F.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Excellent Software for Multiple Team Workforce

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

For me, what really differentiates Asana from other similar products is the ease of use compared to others, and It is a well-organized software which let us have a powerful and excellent grip on our ongoing product management projects at all times.

What is your favorite aspect of this product?

My favorite aspect of Asana is the assigning tasks and tracking progress feature that is efficient for me and my teams.

What do you dislike most about this product?

What I dislike most about Asana is the absence of features for repetitive jobs. It was a little challenging to set up the weekly and monthly routines that my job requires.

What recommendations would you give to someone considering this product?

My recommendations would you give to someone considering Asana is that there is a great feeling in getting my daily tasks accomplished. I have used Asana personally to manage my own work and a freelancer and to manage my employer's work. Asana maintains simplicity, is aesthetically pleasing, and is incredibly easy to combine with other applications. So, I would gladly recommend!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Delight Ijeoma N.

Role: Sales Marketing
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2025

Asana Flexible tool.

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Asana has a clean, visually appealing interface that makes it easy to organize tasks, projects, and workflows without a steep learning curve.

What is your favorite aspect of this product?

Asana allows users to set task dependencies, assign subtasks, and collaborate within tasks using comments, mentions, and file attachments, making it more powerful than simpler task management apps.

What do you dislike most about this product?

Asana doesn’t have built-in time tracking, requiring third-party integrations.

What recommendations would you give to someone considering this product?

I will recommend

Pros

Helps Innovate
Enables Productivity
Unique Features
Saves Time

Confidence U.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Very good user interface

What is your favorite aspect of this product?

My favorite thing about Asana is its intuitive task management, which keeps projects organized with clear deadlines and team collaboration. The visual project timelines and customizable workflows make productivity seamless.

What do you dislike most about this product?

Too complex for large teams

What recommendations would you give to someone considering this product?

Nice product, pur hade it

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Asana Ratings

91 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Product Management Includes product code, category, and description.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Sanya F.

Excellent Software for Multiple Team Workforce

Likeliness to Recommend

Pros

Delight Ijeoma N.

Asana Flexible tool.

Likeliness to Recommend

Pros

Confidence U.

Fantastic Product

Likeliness to Recommend

Pros

Most Popular Asana Comparisons

Jira

Wrike

ClickUp

monday.com

Pendo

Tempo Strategic Roadmaps

1
Since last award

1
Since last award

Feature Ratings

Feature Management

Workflow Management

ALM Integration

Backlog Management

Product Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Idea Management

Visual Roadmap

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support