Asana Customer Reviews 2025 | SoftwareReviews

Asana

Composite Score

9.1 /10

CX Score

9.4 /10

332 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Product Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Efficient Service
Respectful
Reliable

Feature Ratings

Average 86

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Visual Roadmap

Idea Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Task Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Objectives and Key Results

Score 8.9

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Asana Reviews

Yogesh T.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

User-friendly Interface with lots of features

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana has a very beginner-friendly UI with a new-generation human experience built in. They can integrate with various data sources and have a good file management system as well for a given project.

What is your favorite aspect of this product?

Easy to use, very easy to onboard new people with little experience in project management

What do you dislike most about this product?

It misses features like Trello, mobile app can be a little better. For technical projects, it can take a few features from Jira.

What recommendations would you give to someone considering this product?

I would say go for it, it is amazing for less technical teams. Easy to implement and start instantly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arthur V.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Its feature improvements since I started using it quite a few years ago. Can also be used for personal projects, tasks, planning and dreaming/distractions, to get the info out of your head and recorded in a central system.

What is your favorite aspect of this product?

It is easy to use, yet has been deeper and more powerful capabilities. It's a great tool for unifying developers, designers and everyone involved in a project, needing little training

What recommendations would you give to someone considering this product?

Teamwork is extremely easy to use with the various Quick Features it has. Customer Support was absolutely wonderful and their onboarding team helped us implement the software within our company with ease.

Pros

Continually Improving Product
Reliable
Unique Features
Caring

Shivaiy A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Asana for Product Management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana offers multiple ways to visualize work—List, Board, Timeline, and Calendar views—allowing teams to choose the best format for their workflow. Dedicated spaces for broader discussions help keep project-related conversations organized. Clean and intuitive interface, making it easy for users of all technical levels to adopt and navigate.

What is your favorite aspect of this product?

Clean and intuitive interface

What do you dislike most about this product?

From my experience, Asana offers a wide array of features and customization options, which can be overwhelming for new users like me. I found that it often requires a significant time investment to become proficient. Additionally, I often receive a high volume of notifications, which can lead to important updates being missed amidst the clutter.

What recommendations would you give to someone considering this product?

Organize training sessions or workshops to help your team become proficient with Asana

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

Cons

Charges for Enhancements

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Asana Ratings

91 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Product Management Includes product code, category, and description.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Yogesh T.

User-friendly Interface with lots of features

Likeliness to Recommend

Pros

Arthur V.

Fantastic product

Likeliness to Recommend

Pros

Shivaiy A.

Asana for Product Management

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Visual Roadmap

Idea Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support