
What is Asana?
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Asana?
Pros
- Helps Innovate
- Efficient Service
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Feature Management
Workflow Management
ALM Integration
Product Management
Backlog Management
Release Planning
Social Collaboration
User Needs Management
Strategic Vision
Visual Roadmap
Idea Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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Asana Reviews

Juan L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
The most effective way to manage customer feedback
Likeliness to Recommend
What differentiates Asana from other similar products?
What I really like about Asana that I use is managing customer feedback and filtering it to the appropriate department. It helps us track the ticket opened by the customer and track the progress of the ticket. The Gantt chart allows us to plan a project effectively as we can visualize the activities associated with the project. The resource area has unlimited size that we can add to the project and see which project is reliable or can be assigned to the resource. For us it is clearly a matter of maintaining an overview of all projects being executed at the same time, clearly defining responsibilities and setting deadlines for achieving.
What is your favorite aspect of this product?
Overall, Asana is one of the most comprehensive project management systems I have tested and used. Increasing our effectiveness in planning and tracking project progress is not a problem with Asana. Delivering a complex project is possible using the Kanban method so that we can carefully plan the project with visual aids. Notifications can be used to be informed about changes/updates on individual tasks or projects, or when pre-set milestones have been reached via email. We are a startup in online trading and, despite our small team (approximately 5 people), we benefit a lot from the functions of the tool. In addition to order processing.
What do you dislike most about this product?
There are not many disadvantages to using Asana. The function is well built and responds very well to my needs to complete my project and my daily task. The only thing that needs to be improved is the video tutorial. There are some functions that are not covered in the video tutorial.Asana offers all relevant functions within the scope we use. Only the search does not always seem to lead to the desired result for me personally. On one occasion or another I had to choose tasks by hand. You should also be very careful when working with several people on a project. With an accidental click, tasks are quickly postponed or accidentally.
What recommendations would you give to someone considering this product?
The most obvious advantage is the overview of your upcoming tasks for the day, including priority and due date. In addition, there is the simple project management. Individual tasks can be easily organized by inserting sections, which are clearly displayed using various display forms (e.g. list view, timeline, calendar view) and assigned to the responsible person. to have an overview of your own tasks on a daily basis and to enable optimal team communication. Problems and questions are no longer discussed in Whatsapp chat or via email, but directly on the task. This way, the topic is always clear to everyone involved and traceability is alway
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Megan G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2021
Great features, easy to use
Likeliness to Recommend
What differentiates Asana from other similar products?
Better visualizations and delegation of workflow
What is your favorite aspect of this product?
Easily can view tasks upcoming and for given period
What do you dislike most about this product?
Can be difficult to see overdue or late projects
What recommendations would you give to someone considering this product?
Great product to use across entire team
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Meshack K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2021
An exceptional product for project/task management
Likeliness to Recommend
What differentiates Asana from other similar products?
My overall experience with Asana has been really amazing and exceptional. It is a brilliant tool that enables you to easily and quickly collaborate on work assignments with your colleagues. Since i started using it, it has helped me to have a very effective working experience since it allows me to manage my daily activities with ease. I like how it integrates seamlessly with amazing softwares thus making it a very smart software for project and task management.
What is your favorite aspect of this product?
Asana is a multipurpose program since it allows you to track time, manage your task and project with ease from anywhere anytime. It is a great software that comes with friendly pricing terms thus making it affordable. The customer support team is readily available 24.7.365. Installing Asana is extremely easy, simple and fast thus saving time.
What do you dislike most about this product?
To be sincere, i have never encountered any challenging issues while using Asana. It is a brilliant and fantastic solution for time tracking, task and project management.
What recommendations would you give to someone considering this product?
To anyone looking for an amazing and powerful platform for time tracking, task and project management, Asana is the way to go.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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