Asana Customer Reviews 2025 | SoftwareReviews

Asana

Composite Score

9.1 /10

CX Score

9.4 /10

332 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Product Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Efficient Service
Respectful
Reliable

Feature Ratings

Average 86

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Visual Roadmap

Idea Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Task Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Krish M.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Best for task management within a remote team

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Great UI for task management Great with integrations with several of our products

What is your favorite aspect of this product?

Love the dashboards and holistic view of our progress and pending tasks Document management is seamless push notifications and reports are very easy

What do you dislike most about this product?

Unable to assign a task to multiple folks No way to track time / hours spent working on it Very difficult to assign tasks to repeat tasks

What recommendations would you give to someone considering this product?

Try out trial with your team to finalize the purchase, it might be suitable for some teams but not for all

Pros

Helps Innovate
Saves Time
Generous Negotitation
Reliable

Cons

Slower Product Innovation

Freddie G.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

You can set priority tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Due to the pandemic my company was going through a critical moment in terms of organization since it was difficult to communicate with my employees, with Asana this has already been solved, since it allows you to perform, chat and messaging and organize your projects and tasks in a way that They can be attentive to the completion date of a job.

What is your favorite aspect of this product?

Organizing projects, tasks and subtasks is extremely easy with this software, communication through live, private or real-time chat has helped me and the team to stay better organized and discuss more efficiently all the issues of the different projects . It has also allowed me to share files, conduct discussions and forums, polls and comments. With Asana you can manage your calendars, files, minutes, campaigns, channels, portfolios, comments, contacts, content, and other tools that are great for getting work done.

What do you dislike most about this product?

There is nothing that I dislike about Asana, without a doubt, it is one of the best project manager software since it is ideal to carry out all of your work and projects more efficiently, since you can set a due date for each task and it also notifies and alerts you every time there is a change.

What recommendations would you give to someone considering this product?

If you want to maintain a better organization in your company, use Asana, since it is ideal for both large and small companies and I am sure that all its functions will be very useful for you.

Pros

Performance Enhancing
Effective Service
Inspires Innovation
Caring

Scarlett W.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Asana has enhanced workflow automation in our firm

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana has a shareable dashboard that allows other users to login after getting invited.

What is your favorite aspect of this product?

Asana has capabilities for all sorts of corporations from mid sized to global organizations. Product, project and task management.

What do you dislike most about this product?

I usually find nothing to hate while utilizing Asana, and I use it on a daily basis.

What recommendations would you give to someone considering this product?

Focus on mobile application since it will always alert them of new notifications instantly over the internet.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Asana Ratings

91 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Product Management Includes product code, category, and description.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Krish M.

Best for task management within a remote team

Likeliness to Recommend

Pros

Cons

Freddie G.

You can set priority tasks

Likeliness to Recommend

Pros

Scarlett W.

Asana has enhanced workflow automation in our firm

Likeliness to Recommend

Pros

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Feature Ratings

Feature Management

Workflow Management

ALM Integration

Product Management

Backlog Management

Release Planning

Social Collaboration

User Needs Management

Strategic Vision

Visual Roadmap

Idea Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support