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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Sonia J.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Perfect tool for task and project management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana automates workflows and projects thus increasing productivity. Asana allows teams to collaborate effectively on projects and work assignments.

What is your favorite aspect of this product?

Ease to plan,organize,create and assign tasks and projects. Ability to manage projects and workflows. Ease to monitor work progress. Ability to check status updates of tasks and projects.

What do you dislike most about this product?

I have not experienced downside with Asana as it achieves all our organization requirements.

What recommendations would you give to someone considering this product?

Asana is better tool for tasks and projects management. Again,it's reliable with team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Blake C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Flexible, reliable task management tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It's a business solution that can also be used for individual task management. It's easy to shift from a personal workspace to a business one. There are also a lot of small quality of life features that make using the platform generally pleasant without standing out.

What is your favorite aspect of this product?

A flexible, easy to use tool that's great for remote teams to collaborate across multiple projects and tasks. We use it for tracking client requests, internal requests, short-term action items and long-term projects. I can assign a task to another team member and get updates as the task is moved forward and completed without needing direct follow-up. I can also keep apprised of what other teams are doing if they add me as a follower on their projects.

What do you dislike most about this product?

Nesting beyond two levels can get difficult to navigate and I find I need to "favorite" every project I'm a part of to make it easy to find again later.

What recommendations would you give to someone considering this product?

Make sure you have a use case before buying the product. It looks great and is easy to use, but without a clear plan using it will become simply another task for users to perform. By demonstrating how it enables work to get done more easily, user adoption will be better and the real work will get done.

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Scotty L.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Superb Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It has alot of different features, tools, even third party apps to create a project.

What is your favorite aspect of this product?

Milestone, the Reporting feature, you can select who you want to collaborate with.

What do you dislike most about this product?

It focuses alot on many different departments but not accounting friendly or at least that I know, Asana doesn't have accounting templates.

What recommendations would you give to someone considering this product?

Start with the Free Trial before purchasing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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