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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Michael S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use & effective, overpriced for Premium

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Ease of use, excellent task management features, easy integration with email and other products, broad industry use, good notifications. We use Asana with agile project management and it is a good fit for managing sprints.

What is your favorite aspect of this product?

Simple task management and sharing. I can set up a project/sprint and assign tasks very quickly.

What do you dislike most about this product?

Pricing structure does not scale. As we add users, there is no discount, and it forces us to use other products for some people at our company. We have to ration our licenses. Sales experience is terrible - it took three weeks to add licenses so that people who needed access could get it. It is functionally an outstanding product, but the sales and support just are not there.

What recommendations would you give to someone considering this product?

It's going to work really well for task management or sprint-based projects. You should be careful, however, to fully explore the long term costs as the number of people who need access grows. It is not the right tool for project portfolio management, it is more for the tactical management of individual projects.

Pros

  • Enables Productivity
  • Reliable
  • Transparent
  • Includes Product Enhancements

Cons

  • Vendor Friendly Policies
  • Less Generous
  • Less Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Excellent feature and awesome UI

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Evandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Team workload

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is useful and beneficial software for project management, bug tracking and submission of forms to the corresponding project, it allows to act on each problem that is reported by email or chat, as well as improve communication, reduce costs and save weather.

What is your favorite aspect of this product?

Like Asana enables task, project, and task management, as well as progress tracking, team communication, customizable views, and team collaboration and management.

What do you dislike most about this product?

Asana has all the features you'll need to plan, collaborate, and execute successful projects, regardless of their complexity, and the scope lets you get the job done quickly and smoothly.

What recommendations would you give to someone considering this product?

Asana has all the features you'll need to plan, collaborate, and execute successful projects, regardless of their complexity, and the scope lets you get the job done quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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