Asana Customer Reviews 2025 | Project Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Asana

Composite Score

9.0 /10

CX Score

9.3 /10

1060 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Respectful

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Document Management

Resource Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

View Asana in this category (opens in a new tab)

Task Management

Score 9.1

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View Asana in this category (opens in a new tab)

Asana Reviews

Ishita M.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

so friendly and easy to use but costly

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Beautiful clean UI and graphics. Easy to understand

What is your favorite aspect of this product?

So flexible and love how much I can customise

What do you dislike most about this product?

the price as well as the way the status of the task is shown. There should be a way to show WIP or review. Not just 'complete'

What recommendations would you give to someone considering this product?

It's pretty good. Worth it

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Jessica M.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

easy to use

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Easy and simple to use and can use in multiple ways. Can associate tasks with multiple projects

What is your favorite aspect of this product?

drag and drog tasks and being able to create custom fields

What do you dislike most about this product?

the price jump between plans is high

What recommendations would you give to someone considering this product?

show example use cases

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Cons

Less Generous
Less Efficient Service
Vendor's Interest First

James W.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Brings newer possibilities to project management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Easy to understand user layout which new users can quickly learn to use. Users can even customize the look of their dashboard to fit their current preferences or choose to temporarily hide navigational features from view.

What is your favorite aspect of this product?

Asana introduced the Asana intelligence functionality a couple months ago. This functionality primarily brings artificial intelligence ( AI ) into how projects and tasks are managed. With this unique AI tool, I have been able to build entire task workflows , enabling me to manage project goals and access important analytical questions about my projects by simply posing a question to Asana intelligence, as if I am chatting with a fellow workmate.

What do you dislike most about this product?

On mobile device, I come up with the feeling that the small screen doesn't do enough justice to Asana. It is simply best suited for a large screen not a mobile phone. This makes it a lot preferrable to use asana on computer.

What recommendations would you give to someone considering this product?

As long as it is not being used on mobile devices, I will happily recommend Asana to most professionals seeking efficient project management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Ishita M.

so friendly and easy to use but costly

Likeliness to Recommend

Pros

Jessica M.

easy to use

Likeliness to Recommend

Pros

Cons

James W.

Brings newer possibilities to project management.

Likeliness to Recommend

Pros

Most Popular Asana Comparisons

Jira

Trello

Microsoft Project

Wrike

monday.com

Smartsheet

1
Since last award

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Document Management

Resource Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support