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Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Jonathan P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

In-app chat makes it easy to talk to people

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Asana's in-app chat is better than Discord for task-oriented conversations because it keeps lines related to work. It's my digital meeting place for quick syncs.

What is your favorite aspect of this product?

I can talk about jobs like "fix UI bug" in-app chat without leaving Asana. I can @mentione for answers, just to keep things tight.

What do you dislike most about this product?

The free plan only lets you chat, and it doesn't include rich media like GIFs.

What recommendations would you give to someone considering this product?

No need to switch apps for job chats with Asana's in-app chat.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Cons

  • Less Generous

Rohit K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Rules make my to-do list do itself

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana's rules beat idea for automating jobs that are done over and over, with triggers that save clicks. It's my computer robot to get things done quickly.

What is your favorite aspect of this product?

Rules move jobs automatically from "approved" to "done" or assign them based on tags, such as "urgent." I can set my own triggers, which makes processes easier. Our team stays up to date on rule changes thanks to the Slack app.

What do you dislike most about this product?

Users who pay $13.49 a month get rules, but free users don't get any.

What recommendations would you give to someone considering this product?

For automation, Asana's rules are a boost to work.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Caring

Mohammad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Streamlined Project Management with Excellent Coll

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Asana stands out for its intuitive interface, flexible task views (List, Board, Timeline), and powerful automation features that streamline workflows. Its strong collaboration tools, seamless integrations with popular apps, and clear goal tracking make it ideal for teams of all sizes, offering both simplicity and scalability.

What is your favorite aspect of this product?

My favorite aspect of Asana is how effortlessly it keeps everyone on the same page. The way tasks, deadlines, and updates are organized in one place makes it easy to stay focused and know exactly what’s happening across the team—without endless back-and-forth. It just makes collaboration feel smoother.

What do you dislike most about this product?

It can be slow at times, especially when working with larger projects or switching between views. The lag can be frustrating and disrupt the flow when you're trying to move quickly through tasks.

What recommendations would you give to someone considering this product?

If you're considering Asana, start by clearly mapping out your workflow so you can choose the best view (List, Board, Timeline) for your team. Take advantage of its automation features to save time on repetitive tasks. It’s great for collaboration, but works best when everyone commits to using it consistently—so ensure your team is aligned. Also, be prepared for occasional slowness with larger projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Fair
  • Altruistic

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