Asana Logo Award Winner Product Badge
Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
8.9 /10
CX Score
9.1 /10
Asana
8.9 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 83

Task Management

86

Collaboration

85

Milestones/Calendar Tracking

84

Conversations & Feedback

83

Dashboards and Reporting

83

API Integration

83

Check-ins and Reviews

83

Goal Setting

83

Templates

83

Real-Time Visualization

82

OKR Alignment

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

80

Ease of IT Administration

79

Asana Reviews

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Features don't disappoint, but Smartsheet wins.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana was the best in class until Smartsheet was out in the market.

What is your favorite aspect of this product?

It has everything you need.

What do you dislike most about this product?

Nothing really, but Smartsheet can win over all the customers.

What recommendations would you give to someone considering this product?

Try Smartsheet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zofia S.

  • Role: Consultant
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

the best productivity software

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana differentiates itself from other similar products through its user-friendly interface, comprehensive task management features, and robust collaboration tools. It also offers a customizable workflow, allowing teams to adapt it to their unique needs.

What is your favorite aspect of this product?

My favourite aspect of the Asana product is the calendar view.

What do you dislike most about this product?

nothing - it's a great product

What recommendations would you give to someone considering this product?

I'd recommend clearly defining your team's workflow before implementing Asana. This way, you can customize the tool to best suit your needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Katie M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Asana has benefits no matter how you use it

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The collaboration and efficiency that it generates is unmatched! I personally use Asana daily for planning a master marketing calendar, personal task management, directly managing another employee's tasks, and for cross-department project management. The versatility of the product is wonderful, and it's exciting to see how many new features are being introduced to remain competitive in the AI landscape.

What is your favorite aspect of this product?

I love that Asana can be at straightforward and simple or as complex and detailed as you want. It's a very user-friendly platform, but there is so much flexibility in customizing fields, rules, or even just how the information is displayed to you personally to adapt to any user preference. It really lends itself to transparency in project management so that everyone can see what is going on and doesn't need to constantly ask for status updates. There are also so many app integrations and features like rules and templates, so automation is a breeze. Asana truly does the heavy lifting for you!

What do you dislike most about this product?

I wish that the option to mark-up attachments on tasks was something that came with our current plan. It looks like Asana has changed pricing tiers and renamed packages, so hopefully this is something that will be addressed with our renewal in the next few months! The only other critique I have at this point is sometimes the user setup and permissions can be difficult to adjust, and access to some of the customization options (such as custom fields) require admin-level changes.

What recommendations would you give to someone considering this product?

Definitely give the free version a try to see if it helps your personal task management and if you like the interface. Have a few colleagues test it out too. If you decide to go for the paid version, I think you will notice the benefits very quickly!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Cons

  • Leverages Incumbent Status

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