Asana Customer Reviews 2025 | SoftwareReviews

Asana

Composite Score

9.0 /10

CX Score

9.3 /10

1025 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

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Task Management

Score 9.1

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Objectives and Key Results

Score 8.9

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Asana Reviews

nicholas s.

Role: Operations
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Absolutely best tool out there!!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana has anything you could ever need in a tool, especially for someone who manages or works on many projects and has multiple tasks or deadlines to stay on top of. Also all of the integration tools allow you to work within Asana rather than jumping around. Hands down my favorite, I even have the mobile app.

What is your favorite aspect of this product?

I do not have 1 favorite, but the organization and ability to see and store everything is a true game changer.

What do you dislike most about this product?

Nothing at all. Love everything and cannot wait to see what new ideas they bring on this year.

What recommendations would you give to someone considering this product?

Get it! I will never not use Asana, it is great for work but also home life especially if you have kiddos.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ishita M.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

so friendly and easy to use but costly

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Beautiful clean UI and graphics. Easy to understand

What is your favorite aspect of this product?

So flexible and love how much I can customise

What do you dislike most about this product?

the price as well as the way the status of the task is shown. There should be a way to show WIP or review. Not just 'complete'

What recommendations would you give to someone considering this product?

It's pretty good. Worth it

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Jessica M.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

easy to use

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Easy and simple to use and can use in multiple ways. Can associate tasks with multiple projects

What is your favorite aspect of this product?

drag and drog tasks and being able to create custom fields

What do you dislike most about this product?

the price jump between plans is high

What recommendations would you give to someone considering this product?

show example use cases

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Cons

Less Generous
Less Efficient Service
Vendor's Interest First

Asana

What is Asana?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

nicholas s.

Absolutely best tool out there!!

Likeliness to Recommend

Pros

Ishita M.

so friendly and easy to use but costly

Likeliness to Recommend

Pros

Jessica M.

easy to use

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Reporting

Mobile Access

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support