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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
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Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Justina E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Meet my needs in many ways.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana leaves me spoilt for choice , when it comes to project views. I can choose to manage or visualize whole projects or assigned tasks as lists , or as Kanban boards, portfolios, Gant charts or through my timeline. Having multiple viewing options, accommodates disparity in individual project management behaviour, across my company.. The different viewing options on Asana differentiates it from other project management products or programs.

What is your favorite aspect of this product?

Asana is a very flexible project management program, that can be customized and adapted to unique project management demands. This is the main reason why it is adopted in different departments and teams at my organisation. Need to mention too that having different departments within my company make use of the same project management program, has helped to facilitate inter-departmental collaboration .

What do you dislike most about this product?

Attaching large sized files to task is sometimes an hassle and it is tedious getting anything done on the mobile app. Beyond checking the status of tasks , due to the small size of mobile screens.

What recommendations would you give to someone considering this product?

Advisable for new users to follow the Asana blog , to stay abreast of best practices and new provisions on the Asana platform..

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Christina R.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, really changed the dynamic of PM

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Usability is simple! As we were a growing team, the features were so intuitive that there was almost no lag in our progress during the implementation.

What is your favorite aspect of this product?

Easy task assignment withint projects, visibility.

What do you dislike most about this product?

I have no complaints to report.

What recommendations would you give to someone considering this product?

Asana works great with small and large teams.

Pros

  • Effective Service
  • Caring
  • Transparent
  • Continually Improving Product

Katie M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Asana has benefits no matter how you use it

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The collaboration and efficiency that it generates is unmatched! I personally use Asana daily for planning a master marketing calendar, personal task management, directly managing another employee's tasks, and for cross-department project management. The versatility of the product is wonderful, and it's exciting to see how many new features are being introduced to remain competitive in the AI landscape.

What is your favorite aspect of this product?

I love that Asana can be at straightforward and simple or as complex and detailed as you want. It's a very user-friendly platform, but there is so much flexibility in customizing fields, rules, or even just how the information is displayed to you personally to adapt to any user preference. It really lends itself to transparency in project management so that everyone can see what is going on and doesn't need to constantly ask for status updates. There are also so many app integrations and features like rules and templates, so automation is a breeze. Asana truly does the heavy lifting for you!

What do you dislike most about this product?

I wish that the option to mark-up attachments on tasks was something that came with our current plan. It looks like Asana has changed pricing tiers and renamed packages, so hopefully this is something that will be addressed with our renewal in the next few months! The only other critique I have at this point is sometimes the user setup and permissions can be difficult to adjust, and access to some of the customization options (such as custom fields) require admin-level changes.

What recommendations would you give to someone considering this product?

Definitely give the free version a try to see if it helps your personal task management and if you like the interface. Have a few colleagues test it out too. If you decide to go for the paid version, I think you will notice the benefits very quickly!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Cons

  • Leverages Incumbent Status

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