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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.7 /10
CX Score
9.0 /10
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Category
AutoCAD
8.7 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 77

Technical Drawings

86

2D Drawing

85

Printing Support

80

Collaboration

78

3rd Party Integration

78

Libraries & Templates

78

Analytics and Reporting

77

Visualization

76

3D Modeling

76

Digital Scanning

75

Raster Data Manipulation

74

Vendor Capability Ratings

Average 79

Quality of Features

83

Breadth of Features

83

Business Value Created

83

Ease of Implementation

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Vendor Support

75

AutoCAD Reviews

ThankGod S.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Industry-Standard CAD Tool with Powerful Design

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCAD is widely recognized for its precision, flexibility, and compatibility across industries. Its extensive toolset and support for both 2D and 3D drafting make it a top choice for engineers, architects, and designers.

What is your favorite aspect of this product?

The precision and control it offers in design work are unmatched. The customizable workspace and vast library of commands improve productivity, especially for experienced users.

What do you dislike most about this product?

It has a steep learning curve for beginners, and the subscription cost can be high for smaller teams or freelancers. It also requires a fairly powerful system to run smoothly.

What recommendations would you give to someone considering this product?

If you're working in engineering, architecture, or design, AutoCAD is a solid investment. Be prepared to invest time in learning the tools properly, and consider pairing it with tutorials or training for maximum efficiency.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jyoti Prasad C.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

AutoCad a easy to adopt and user friendly software

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

Its 2D creation capabilities

What is your favorite aspect of this product?

Easy to use and learn

What do you dislike most about this product?

3D creation capabilities

What recommendations would you give to someone considering this product?

It is user friendly and easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amine B.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

My great experience with AUTOCAD

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCAD stands out for its unmatched precision in 2D drafting and industry-standard DWG compatibility, making it the go-to for technical drawings and engineering. It is very easy to work with and the buil-in command bar makes all the difference

What is your favorite aspect of this product?

My favorite aspect of AutoCAD is its unrivaled precision and versatility—it handles everything from intricate 2D technical drawings to complex 3D modeling with industry-leading accuracy. I also love the advanced customization options

What do you dislike most about this product?

The steep learning curve and outdated UI can frustrate sometimes, while heavy reliance on add-ons for advanced features like simulation makes workflows less seamless than competitors.

What recommendations would you give to someone considering this product?

If you need precision drafting, industry-standard compatibility, and customization, AutoCAD is unmatched—but invest time in training and explore specialized toolsets to maximize its potential and work efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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