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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.7 /10
CX Score
9.0 /10
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Category
AutoCAD
8.7 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 77

Technical Drawings

86

2D Drawing

85

Printing Support

78

Collaboration

78

Analytics and Reporting

78

3rd Party Integration

77

Libraries & Templates

76

Visualization

76

3D Modeling

76

Digital Scanning

75

Raster Data Manipulation

75

Vendor Capability Ratings

Average 79

Quality of Features

83

Breadth of Features

83

Business Value Created

82

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Vendor Support

75

AutoCAD Reviews

Hannah O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Good software, industry standard.

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

Industry wide file standards

What is your favorite aspect of this product?

Ability to use the product standard alone or highly customized

What do you dislike most about this product?

User coordination tools don't scale well

What recommendations would you give to someone considering this product?

Learn the command shortcuts

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Charges for Enhancements
  • Less Performance Enhancing

Troy J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use an learn with

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

I don't have enough experience with other products to say

What is your favorite aspect of this product?

It is very easy to learn to use

What do you dislike most about this product?

It takes a lot of memory

What recommendations would you give to someone considering this product?

It's great for a beginner

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Felicia D.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

User friendly! Very Versitile!

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

Autodesk can be used in any type of work. Whether it be Civil, mechanical or Structural.

What is your favorite aspect of this product?

The versatility.

What do you dislike most about this product?

The cost for personal use.

What recommendations would you give to someone considering this product?

Do it! You won't regret it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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