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Automate Logo
Fortra

Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Automate
8.6 /10

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

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Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
75%
Conflict Resolution:
85%
Strategy & Innovation:
80%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

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4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

85

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Optical Character Recognition

80

Real-Time Debugging

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Automate Reviews

Bharathesh H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Automate from other similar products?

Easy to use and easy to setup

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Learn the product well

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Respectful

Jim D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product but can be complicated.

Likeliness to Recommend

8 /10

What do you dislike most about this product?

Complicated at times

What recommendations would you give to someone considering this product?

Do it for sure

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Kirsten J.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Adaptable and sophisticated RPA

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

The distinctive aspect of Fortra's Automate RPA is that it does provide a little bit more independence than some other solutions. User-friendly and simple to use, Fortra's Automate RPA is an RPA solution. I picked up using this automation tool and creating workflows quite quickly. It offers a large variety of tasks, and finding what we want to construct automation is simple.

What is your favorite aspect of this product?

Everything from email lists to complex technical procedures may be easily automated with the cutest automation process software on the market. We value how straightforward task programming is made possible by its Automate Task Builder, which allows us to simply drag stages into position and alter their attributes as needed. The interface is really user-friendly and entertaining. Even someone with basic product knowledge may be capable of utilizing and configuring the product to its fullest extent.

What do you dislike most about this product?

There are several flaws and pop-up boxes throughout the script, but some of them are difficult to control. If I don't respond quickly to address problems, they seriously impede the automation process, forcing us to redesign the procedure.

What recommendations would you give to someone considering this product?

Fortra's Automate RPA is more than adequate to handle all automation in all business sectors; its capabilities are more than enough to make sure that you never run away from having all the sophisticated features in a single location. You must try it; it is very customizable, has reasonable pricing schemes, and is a secure location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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