Fortra

Automate

Composite Score

8.6 /10

CX Score

8.6 /10

147 Reviews Write a Review

Claim Software

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

Filter By

6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

4 Top Rated Capabilities

4 Top Rated Features

2023

10 Top Rated Capabilities

10 Top Rated Features

2022

Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 75%
Conflict Resolution:: 85%
Strategy & Innovation:: 80%
Service Experience:: 85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

4% Negative

10% Neutral

86% Positive

Pros

Respectful
Enables Productivity
Performance Enhancing
Fair

Feature Ratings

Average 82

Process Discovery

100

Cloud Hosting

100

Code-Free Programming

Role-Based Access

Unsupervised Launch

Distributed Work

Central Deployment

Concurrent Work

Real-Time Debugging

Optical Character Recognition

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Automate Screenshots

Automate Downloads

[Case Study] Automate Oregon School Association

[Case Study] Automate Carter Bank and Trust

RPA Buyers Guide (English)

What is Robotic Process Automation?

Automate Use Case Guide

Automation Center of Excellence Handbook

Automate Videos

Automate Reviews

Robert T.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to implement at a reasonable cost.

Likeliness to Recommend

9 /10

What differentiates Automate from other similar products?

Ease of use and breadth of pre-built tasks.

What is your favorite aspect of this product?

I can build tasks quickly with a wide variety of functions.

What do you dislike most about this product?

The script logging is not as useful as it could be in some cases.

What recommendations would you give to someone considering this product?

Try it. It was a great fit for us and it's easy to learn.

Pros

Reliable
Enables Productivity
Transparent
Includes Product Enhancements

Kevin M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

This is a great product and a life saver for me.

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

This product allow me to do multiple things in one script. It also allowed me to do a direct login into Sharepoint and made our jobs more secure than ever.

What is your favorite aspect of this product?

Being able to login and do file moves in Sharepoint

What do you dislike most about this product?

Found none yet.

What recommendations would you give to someone considering this product?

Test drive it. and Don't give up on the product. I am sure what you are looking to can be done. Just need to talk to the sales and tech group.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Steve S.

Role: Information Technology
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Cool solution to automating processes.

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

No need to look elsewhere.

What is your favorite aspect of this product?

It works for our application.

What do you dislike most about this product?

Very subject to environmental conditions. IOW, system must be very stable or automated processes may balk.

What recommendations would you give to someone considering this product?

Get some training. Product is VERY feature rich. Unless given an overview, you can miss a LOT of what is available.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Automate

What is Automate?

Company Details

Need Assistance?

Awards & Recognition

Automate Ratings

87 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Automate?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Real-Time Debugging Identifying errors in process while bot is working.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Automate Screenshots

Automate Recorder

new task

task builder

calendar

reports

workflow designer

Automate Downloads

[Case Study] Automate Oregon School Association

[Case Study] Automate Carter Bank and Trust

RPA Buyers Guide (English)

What is Robotic Process Automation?

Automate Use Case Guide

Automation Center of Excellence Handbook

Automate Videos

Automated Loan Processing

Automate User Provisioning

Automate Overview

Carter Bank & Trust Achieves High ROI with Automate

Automate Reviews

Robert T.

Easy to implement at a reasonable cost.

Likeliness to Recommend

Pros

Kevin M.

This is a great product and a life saver for me.

Likeliness to Recommend

Pros

Steve S.

Cool solution to automating processes.

Likeliness to Recommend

Pros

Most Popular Automate Comparisons

UiPath Business Automation Platform

Automation Anywhere

Microsoft Power Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

1
Since last award

1
Since last award

Feature Ratings

Process Discovery

Cloud Hosting

Code-Free Programming

Role-Based Access

Unsupervised Launch

Distributed Work

Central Deployment

Concurrent Work

Real-Time Debugging

Optical Character Recognition

User Libraries

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training