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Automate Logo
Fortra

Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Automate
8.6 /10

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

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Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

85

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Optical Character Recognition

80

Real-Time Debugging

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Automate Reviews

Kenichi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fortra's Automate is really great

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

Fortra's Automate is a great program that we use to link it to our work and facilitate the completion of some of the most annoying and repetitive tasks on my system. I am very happy because this is one of the programs with the best intelligence and few limitations to perform these processes that help me a lot to carry out my work step by step without mistakes, the trick of this brilliant program is to create and implement multiple software robots so that they can smoothly carry out those activities and processes within my system and significantly increase the speed with which is operated within my company.

What is your favorite aspect of this product?

There are many things that I like about this program, one of them is the great benefits it gives to my work, such as reducing lost work hours, since with the help of this powerful program I have a much more effective work performance and I stand out for completing my work projects in record time and making mistakes, Fortra's Automate has become one of the protagonists of my work due to the tray of options it has to automate and manage the codes and data of my work.

What do you dislike most about this product?

One of the problems we have had with the program has to do with its limitations when it comes to being compatible and automating certain applications. There are few third-party systems that can work perfectly with the help of this program. At this point, there are others. Similar programs on the market that are more open and compatible with many more programs or applications.

What recommendations would you give to someone considering this product?

This is one of the programs that I like to recommend the most to perfect any workflow, since this program is designed to create robots that help complete complex activities for any type of user, Fortra's Automate is one of the best programs of automation on the market for its efficiency and administrative functions, I recommend it 100% for its good quality and support for a long time on my workstation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kimberly E.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Excellent product, easy means of automation.

Likeliness to Recommend

9 /10

What differentiates Automate from other similar products?

Ease of use and relevant features.

What is your favorite aspect of this product?

Great wiki widget for creating documentation

What do you dislike most about this product?

No active dislikes

What recommendations would you give to someone considering this product?

Check it out if you have a lot of manual jobs that require monitoring and/or if your shop lacks documentation of processes and procedures. This tool is great for both.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Andrew D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Enjoyable to work with

Likeliness to Recommend

8 /10

What differentiates Automate from other similar products?

I haven't seen other products.

What is your favorite aspect of this product?

Intuitiveness

What do you dislike most about this product?

It can be ornery sometimes when running an automate script. Some of the steps just don't want to do as they're told.

What recommendations would you give to someone considering this product?

Look for good support. Forta has good support, with knowledgeable and personable people who are prompt at answering support requests. I might like the training to be more of a question answering forum though. Basic operations can be learned through a video. If I'm spending time with live support, I might prefer using the time to address items specific to my organization and implementation.

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Fair

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