Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Nishanth A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

AA360 - A 360 degree Automation

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere's architecture itself completely different from other products. Here we have AAv10, AAv11.x comes under desktop tool for development and control room as web based interface. And also we have A360/A2019 - Latest version of automation anywhere it's a complete web based application where we can develop our code and deployment of code can be done in a single place. Also the IQBot functionality it's too good comparing the results which we will get from other tool is not that good when comparing with Automation anywhere

What is your favorite aspect of this product?

Definitely the user interface for developers is good and we have linear design, flowchart design and hybrid design. Next one we can easily leverage .net with the help of dll actions and metabots in v11. Rolebased access is again a good approach in respective to privacy and security.

What do you dislike most about this product?

Being IQBot is one of my favorite feature in Automation anywhere but it also has it's small bugs like when the size of input file is large it's getting into queue for longer time and because of that the other learning instances are not getting processed.

What recommendations would you give to someone considering this product?

Definitely anyone who wanted to get started as their first RPA tool definitely can go for this tool. But only one problem here the license cost of the product is bit pricey, if you have the enough budget in your hand definitely can go for it and the Automation Anywhere's support team is there for you to guide in any perspective across 24/7.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to implement helped automate repetitive tasks

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere RPA is a technology that has grown in effectiveness and use for us over time; we are constructing automations and mining data to detect defects and address problems. Run bots every time a new applicant joins, and send the results to the Manager, we were hoping to streamline our procedures when we discovered Automation Anywhere RPA, It was the finest thing that could have occurred because we achieved excellent results while saving time and money.

What is your favorite aspect of this product?

There are pre-existing bots in many departments that we can quickly install and start our project with; the setup procedure is simple when compared to other RPA bots. Although using Automation Anywhere takes some technical knowledge, coding skills are not necessary, I appreciate that the learning curve is short. I also like that its UI and capabilities allow for easy automation, finally, its reporting is excellent and provides me with a clear picture of each operation. Bots work, which is fantastic.

What do you dislike most about this product?

When it comes to integrating Automation Anywhere with 3rd party programs, there are some restrictions; occasionally, the results from excel sheets and image files are inaccurate; the license cost for small businesses can be high; and as freelancers, we are occasionally dissatisfied with some automations that are more complex and it is challenging to avoid mistakes that can harm the entire project.

What recommendations would you give to someone considering this product?

If you want to automate repetitive tasks in your business and save time and resources, Automation Anywhere RPA may be an option for you, even though it may seem challenging to do so. I would recommend it to anyone, whether you are a beginner or not, because you can really learn a lot of interesting things with this software, recognize that you need not worry; it is too simple. The greatest service and training staff is available for Automation Anywhere RPA, simple to use since it comes with a built-in template that allows you to get started with the tool straight away.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kristi J.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Higher efficiency in processes through automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Coders and programmers may quickly automate time-consuming activities with the Automation Anywhere Platform. When contrasted to other products on the market, Automation Anywhere is highly robust and its interface has an amazing edge over competitors' software in that it expedites the design and management process. It offers functions like drag-and-drop fields, which is quite helpful.

What is your favorite aspect of this product?

The features that appeal to me the most are its cloud-based automation platform, user-friendly interface, and simple implementation in our business. A straightforward Bot that automates email sending is one of the things that attracts me the most because it helps higher levels and has an easier method for a beginner to understand.

What do you dislike most about this product?

Charts, sets, and other types of parameters cannot be shown using the dialogue box; only Chord parameters are permitted. Unfortunately, OCR cannot be used for document automation since complex documents constantly undergo approval.

What recommendations would you give to someone considering this product?

Automation Anywhere is best for programmers and developer which allow them it easily begin by designing bots to automate labor-intensive processes. This is a technology that does more than just automate labor-intensive jobs. The one that also reduced working hours and overall costs while boosting efficiency, optimizing operations, and reliability.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Automation Anywhere Comparisons