Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Maggie K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Highly flexible and useful RPA

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I bothered searching into three of the foremost RPA technologies, including Automation Anywhere, but when I eventually gave it a try, I was astounded to see that an RPA can be so solid and functional, with all of the plugins and capabilities to speed up the process. Automation Anywhere is crazily adaptable to my task flow.

What is your favorite aspect of this product?

I adore the task bot creation area and the readily available pre-designed bots since they allow me to save a significant amount of money and time. It is the tool that made it easier for me to construct a task bot. Powerful bots have automated all of the procedures, so only minimal human participation is required and the possibility of human error has been completely eliminated. Given everything above, its low-code platform, which is practically code-free, made it my closest buddy because I shun programming.

What do you dislike most about this product?

There are instances when interactive Bot issues appear, and push us to reload all automation anywhere programs to fix them. The pre-processing of the bots occasionally becomes stuck, and because the situation is so complex, I am also trapped and unsure of what to do.

What recommendations would you give to someone considering this product?

When conducting a comparative Automation Anywhere is always preferred because it is a highly flexible and useful RPA in all circumstances. Given that it is a low-code platform, it is easy to use. Another benefit of this is that the platform is stabilized by frequent updates. All businesses looking to implement a potent RPA can benefit from this.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Alec f.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A powerful tool for end-to-end automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Sometimes a recording aspect won't operate well, and occasionally even after reloading it, an extender still doesn't seem to be functioning correctly. Simply expressed, I want a better recorder that makes my life easier. Automation Anywhere is not only effective at carrying out routine operations, but it also possesses a hidden advantage of eliminating human interference in jobs that management must see and control. All of the aforementioned indicates that this instrument requires very little technical team administration; we may then figure it out on our own.

What is your favorite aspect of this product?

Throughout the primary use of this service, the Automation Anywhere staff was constantly resourceful and made sure it all worked as expected. Featuring drag-and-drop capability, Excel procedures are as simple as they go. The second lovely aspect is that I may easily integrate the system with any third-party application.

What do you dislike most about this product?

There are numerous glitches and pop-up windows throughout the procedure, but the majority can be dismissed with a single tap. But some processes are persistently difficult to regulate, and if I don't act quickly to rectify problems they seriously impede the process. I ask their team to fix them because I don't want their interference with my flow of work.

What recommendations would you give to someone considering this product?

The limitation of Automation Anywhere is that it can only be used in settings where automation is required on a larger scale. Nonetheless, it is an extremely adaptable and reliable system that can be used in any business for end-to-end automation. It is currently an RPA tool that fits highly complex use scenarios.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Peter A.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Automated all of the business processes

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is comprehensive software. We have a huge benefit from it because it has the ability to complete repeated chores and share the workload. I never had any problems with the functionality of its mobile application because of how user-friendly it is.

What is your favorite aspect of this product?

Automation Anywhere is helping because it shares my burden by maintaining all relevant information in its IQ Bot. I don't need to manually keep track of any details pertaining to any given task. We just save the data once. My life is now easier because of Automation Anywhere. I totally adore Automation Anywhere as it offers the most trustworthy services to boost the performance of our organization.

What do you dislike most about this product?

The fact that it is less suitable for Oracle-based applications is one of its drawbacks. Due to its poor document processing capabilities, we have a lot of difficulties obtaining information from the papers. The most frequent issue I continue to have is that with time, its report generation features perform slowly.

What recommendations would you give to someone considering this product?

Automation Anywhere is the only ideal technology to automate routine and rule-based business processes. By automating business tasks you are able to save many man-hours and effort. You will also notice some discrepancies between the videos and your program screen because the cloud-based software is rapidly evolving and adding new capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Automation Anywhere Comparisons