Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Abraham R.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gives reliable services

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is the best and ideal tool for repetitive tasks. Previously we feel bored while doing repetitive tasks but it makes it easier for us. Bot development is a unique service that is only offered by Automation Anywhere, and many instructions may be used to automate tasks quickly and regularly.

What is your favorite aspect of this product?

We are utilizing the Automation Anywhere tool to develop bots across numerous departments and assist corporations in saving a significant amount of man-hours that can be applied elsewhere. Although I can configure it to our needs which appeals to me most. I personally like their Mobile, which is my go-to companion for staying in touch with my team anywhere in the world.

What do you dislike most about this product?

Automation Anywhere has limited integration with existing systems which is a huge problem for us. Although it creates some challenges when it comes to sharing data and also when it comes to dragging data because it takes time to process through other software, which is required at that moment.

What recommendations would you give to someone considering this product?

It is a robust platform that applies to all business divisions, particularly finance and transportation. Automation Anywhere will be really helpful for you if you're also getting bored from doing manual tasks. By using it you can easily automate all kinds of business processes and able to focus on other business-related tasks.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

dylan t.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, but a bit outdated for my liking

Likeliness to Recommend

6 /10

What differentiates Automation Anywhere from other similar products?

Not applicable

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

not enough features

What recommendations would you give to someone considering this product?

Not applicable

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Isla R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Scheduling appointments, scheduling calls.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Our recruitment systems are adapted to the current needs of the industry, this has led us to use Automation Anywhere to meet goals of automated interaction with users in financial, IT, quality control and human resources departments with positive results. results. These bots help to forward pre-designed information in forms, emails, excel sheets, documentation, schedule appointments and daily interactions with new customers, this is the job of chatbots.

What is your favorite aspect of this product?

Forwarding forms, documents and files automatically with bots. Chatbots integrated with instant messaging tools and web page. Scheduling appointments with clients is faster, we create schedules for interviews and meetings.

What do you dislike most about this product?

It is satisfying to use Automation Anywhere, when we save work and time we feel that it is the right tool.

What recommendations would you give to someone considering this product?

Our recruitment systems are adapted to the current needs of the industry, this has led us to use Automation Anywhere to meet goals of automated interaction with users in financial, IT, quality control and human resources departments with positive results. These bots help to forward pre-designed information in forms, emails, excel sheets, documentation, schedule appointments and daily interactions with new customers, this is the job of chatbots.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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