


What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 93%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Concurrent Work
Natural Language Processing
Real-Time Debugging
Distributed Work
Sentiment Analysis
Optical Character Recognition
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews

Nada M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Put your company on the fast track to success.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
The development of AI has made it possible to automate aspects of running a business that was previously impossible. It's hosted in the cloud, so you may use it from any device. Be sure to check in with your team to see how they're doing if you're working remotely. To anyone in need of a quick, low-cost way to help their business expand, I wholeheartedly second their recommendation.
What is your favorite aspect of this product?
When it comes to automating my workflow and saving myself many hours of labor, Automation Anywhere is the best application I've used recently. Through its utilization, I have been able to automate a wide variety of tasks, saving myself around 80 percent of the time in the process. I could talk about this software for hours. Automation Anywhere's robust AI is what first interested me in the platform, though I've utilized many different kinds of technology in the past.
What do you dislike most about this product?
The interface includes a built-in feature called Control Room, which displays all jobs that are now at 100% load so that they may be dispatched. Having a lot of features is useful, but it may also be overwhelming if you don't know how to utilize them properly.
What recommendations would you give to someone considering this product?
After seeing how much time and effort could be saved by using Automation everywhere, I immediately put it into practice. Because I liked the program so much, I started relying on it exclusively and eventually had several bots working for me. Both my sales team and human resources utilize it to track and manage client and employee data. No question, automation will change how you do business, just as it did how we did business. The program is straightforward and easy to implement, and it has helped us reduce human error. The bots helped us automate a number of high-throughput operations, freeing us up to focus on more strategic endeavors.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Morad H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Automation Anywhere helps us by automating tasks
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
By automating the process, we can free up employees to focus on higher-value tasks while simultaneously producing more reliable data for analysis in less time. Automation Anywhere's user interface is quite appealing, and the solution may be easily incorporated into your current operating setting. We shouldn't have to make too many changes.
What is your favorite aspect of this product?
Automation Anywhere software is a powerful tool for automating repetitive tasks. Everyday tasks that are both routine and interactive are ideal candidates for automation. If you have a lot of routine work, Automation Anywhere software might be just what you need. We perform a wide range of duties related to sales automation, including data entry, verification, redundancy checking, and the generation of invoices and bills. It helps keep accuracy high while needing little in the way of human oversight. Our output has increased, and we no longer feel the effects of less manpower or vacation time.
What do you dislike most about this product?
All users need to be able to quickly and easily understand the UI. Objects' characteristics should be well delineated, and one glance should be sufficient for understanding. Therefore, they need to pay attention to the user interface. While the integration process is difficult, it is not impossible for a competent worker to complete it. There is a dearth of documentation for configuring Automation Anywhere correctly. We will have to hire outside help if we need it after the support period ends.
What recommendations would you give to someone considering this product?
The robotic process automation solution offered by Automation Anywhere might prove to be a very useful tool in environments in which employees squander time and effort on repetitive duties. We are able to do more with a smaller number of people working on it when we use robotic process automation. Automation may take over and manage everything after an activity has been created if it has been programmed to do so. Because of the time constraints that are typically connected with these operations, automation is particularly useful for the lead-generating process as well as the refund-initiating process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohamed C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Automation Anywhere helps with cloud integration.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
I can swiftly identify issues and implement solutions because I have a transparent understanding of the efficiency of my production workflow. Process Mining is an essential tool for digital transformation in the modern day, and IBM did an excellent job with this one. As a result, I make it a point to recommend it to virtually every customer who comes into our network, regardless of whether they are interested in IT services or marketing.
What is your favorite aspect of this product?
I rely on Automation Anywhere when it comes to assisting both smaller and larger clients of my organization in the transition from manual to automated digital operations. As soon as we have finished installing it for a client, I will be able to quickly link it to their ERP system. After that, I will immediately begin collecting data and performing in-depth analysis, which will provide me with the intelligence I require to assist my client in making more informed decisions.
What do you dislike most about this product?
It is important to test your final product thoroughly after deploying any integration solution you use in your project. For instance, if you're making a sizable cloud-based software application, it's a good idea to consult with experts and map out the process in advance so that you know roughly what to expect and how to proceed when the time comes for deployment. Because of the potential for mistakes, this may get complicated. In such a case, how do you guarantee accuracy? If you don't know the first thing about coding or integration solutions, a simple answer is to hire a professional development team.
What recommendations would you give to someone considering this product?
It's never simple to grow without the correct tools, and our clients were experiencing a lot of difficulties with procurement, purchasing, and paying as a result. To overcome the difficulties associated with expanding an organization, businesses must use Process Mining and Robotic Process Automation as part of their digital transformation strategy. However, we might examine these processes—buying, ordering, billing, and paying—in isolation. Utilizing IBM's Process Mining, we were able to help our clients finally resolve years of issues with their purchasing, inventory management, and invoice processing.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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