


What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 93%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Concurrent Work
Natural Language Processing
Real-Time Debugging
Distributed Work
Sentiment Analysis
Optical Character Recognition
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews

Mitzi M.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2022
Easy to use but lacks good AI functionality
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Easy to use and Implementation
What is your favorite aspect of this product?
Best thing about Automation Anywhere is the ease with which basic Bots can be created and also the functionality it provides for creating custom scripting in complex Use Cases
What do you dislike most about this product?
Lack of AI capabilities
What recommendations would you give to someone considering this product?
Make a good review before buying
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate
Cons
- Slower Product Innovation
- Vendor Friendly Policies
- Vendor's Interest First
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Zach J.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
It's straightforward to implement
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Robotic process automation includes an easy-to-use tool for keeping tabs on your processes. It's simple software that doesn't need any coding. The wide range of technologies it supports makes it much simpler to build helper bots. In general, it's a straightforward, simple system to start using immediately. Using a drag-and-drop interface makes it simpler and quicker to develop bots.
What is your favorite aspect of this product?
Automation Anywhere's various AI and machine learning programming tools greatly aid us in managing the workflow with a wide variety of functions. I particularly enjoy the ease with which we can create the bot area and custom command capabilities for complex scenarios. It has an excellent user interface that's easy to pick up for anybody. I also like how widespread Automation has shortened the time required to finish projects.
What do you dislike most about this product?
This AA tool has served me well, and I haven't encountered any serious problems. There will always be some little problems, regardless of the technologies we utilize. The assistance has helped us troubleshoot and find workable answers to other minor issues. The only thing I would like is to have a mobile application.
What recommendations would you give to someone considering this product?
It's a terrific product and has excellent self-learning materials built right in, so you can save money on training and implementation by using it. Automation Anywhere's user interface and flexibility have impressed me more than any other RPA application I've used. Considering that it requires little to no coding knowledge, it is a very accessible platform. Recommended.
Pros
- Continually Improving Product
- Unique Features
- Effective Service
- Respectful
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Francisca J.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Sep 2022
Superb RPA for high-quality Automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
It offers robots for the front and back of the office, increasing efficiency across the board. However, the fantastic thing about this software is that anybody with programming knowledge can easily create very sophisticated robots. Performing audits is much simpler now that I don't have to complete reviews manually. Incredibly well-executed, this software is a joy to use.
What is your favorite aspect of this product?
The advanced AI/ML technologies included in Automation Anywhere make it simple to identify, approve, and enhance processes before making any choices, which is one of my favorite features. It's the greatest RPA we could apply. it helps me automate and optimize business operations while cutting expenses and saving time. One of the most delicate parts is programming your bots to do any tasks.
What do you dislike most about this product?
The browser and add-ons were the only places we ran into trouble. Some of our customers find the subscription price to be prohibitive. A significant learning curve is associated with automating anything, and those who lack the requisite experience may wind up with unstable bots unable to do their intended tasks.
What recommendations would you give to someone considering this product?
It's fantastic for specialists and non-developers alike; using it, we could automate operations without human interaction, employ AI in a simple and approachable manner, and eliminate errors. I think Automation Anywhere is excellent for folks that perform many of the same things repeatedly. The platform's stability improves with each upgrade.
Pros
- Performance Enhancing
- Unique Features
- Effective Service
- Inspires Innovation
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