Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Wesley H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Error free outcomes with automation anywhere.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere has minimized time consumption by repetitive and monotonous work. It is a powerful automation tool that has made creating of bots for automating repetitive tasks easier. We also use its custom commands for complex cases. It is reliable for creating and tracking workflows with minimal coding requirements.

What is your favorite aspect of this product?

It has greatly simplified the automation process. We are now able to easily approve, discover and improve our workflows. We are automating the complex tasks and have increased efficiency and enhanced the accuracy of our output. Automation anywhere has optimized the connection of robust APIs and has included AI into our business operations eradicating manual tasks.

What do you dislike most about this product?

There is nothing I dislike about automation anywhere except for some few errors that I encountered during debugging.

What recommendations would you give to someone considering this product?

Automation anywhere is great for creation and deployment of bots without much coding. It is definitely your partner when creating error free outcomes and minimizing your workload.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hritik M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and cost effective.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

AA is based on clients server architecture where every nodes is either a client or server . It is very easy to use and understand and provide many features as compared to others.

What is your favorite aspect of this product?

It is code free so that I like most and the response on the AA support team .

What do you dislike most about this product?

Some times the user interface is lacking.

What recommendations would you give to someone considering this product?

This product is very user friendly and cost effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Daniel R.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Automation Anywhere is a user-friendly solution

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We could automate processes without human interaction, employing artificial intelligence in an approachable manner. Being a no-code/low-code environment makes it convenient for beginners. The platform's stability improves with each upgrade. The mistake rate is much reduced compared to previous solutions, and the outcomes provided by the services are excellent.

What is your favorite aspect of this product?

I particularly like how easily I can create the bot area and custom command capabilities for complex cases. The fact that Automation Anywhere-RPA may be used with either fully automated processes or with a human's help at any step of the way is its greatest strength, in my opinion. It also has an excellent user interface that is easy to pick up for anybody.

What do you dislike most about this product?

This RPA tool is best suited for users with some programming experience under their belts; those without experience may run into trouble, and the OCR might need some fine-tuning. Minor problems will always be there, regardless of the methods used. Developers should reduce the time required to get through to a support rep.

What recommendations would you give to someone considering this product?

It's easy to implement; thus, it may be a good fit for and affordable for small and medium-sized organizations. To save money on implementation, I think you should use this tool since it is fantastic, and you can learn all you need to know on the platform. This RPA is excellent for businesses that deal with large amounts of data and routine tasks.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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