Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most effective RPA system

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Compared to other RPA solutions, I felt that Automation Anywhere was the most user-friendly and flexible. The created bots are very scalable and almost error-free. Pricing is competitive with other leading RPA solutions. With the latest cloud version of A360, you may use it on any device so long as it has an internet connection.

What is your favorite aspect of this product?

I like this tool since it demonstrates its potential and is cloud software and one of the finest in the industry. Automation Anywhere's many AI and machine learning programming features aid us in managing the workflow with many functionalities. It also supports both monitored and unmonitored deployments.

What do you dislike most about this product?

While it does have its share of debugging quirks, in comparison to other RPA, I see this as its sole major drawback. The fact that the AA developer often has to resort to developing an external VB script is distasteful. Thus far, I haven't had any significant problems using this AA utility.

What recommendations would you give to someone considering this product?

Automation Anywhere is excellent because it is easy to set up, is very accurate, and can be used to automate PDF and image documents. It is a perfect app for individuals with minimum technical skills. Automation Anywhere is the greatest RPA that has been utilized, and I strongly advise using it for any significant RPA initiatives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Anuj V.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Most intelligent automation for businesses !

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Its free edition has huge features and multiple usabilities which helps in making buying decision accurately and more minfully. It is easy to deploy, operate and integrate with multiple platforms semalessly. Multiple users can work on the software at same time without any hassle or trouble. No downtime and no lagging or buffering while system functioning.

What is your favorite aspect of this product?

Strong and powerful intelligence automation platform. Interactive user interface. Excellent uptime. No buffering and no shutdown. Affordable costing and easy renewal process. Renewal of agreement is seamless.

What do you dislike most about this product?

Nothing to dislike as such.. Keep inventing and improving your customer offerings always

What recommendations would you give to someone considering this product?

Automation Anywhere is the need of the hour for all kinds of business users and it works efficiently with all IT platforms. They are affordbale and light on pockets so any small and marginal enterprise can also afford their services well. Easy to integrate and deploy. Signing and renewal of SLAs is easy with their team and their customer support and tech team is robust and equally responsive to our requests.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Rohit P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use interface with fantastic features

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere has ARTIFICIAL INTELLIGENCE features, machine learning and analytics to help organization's with automation and innovation

What is your favorite aspect of this product?

Intelligent automation solutions that combine features of RPA with AI

What do you dislike most about this product?

Nothing as such but they could focus more on cost to reduce the Operating cost

What recommendations would you give to someone considering this product?

This product is highly recommended for better operation of your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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