Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Gives peace of mind by automating the task

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It has a simple UI and drags drops option. The automation assists me in making data entry work automatically rather than manually. Furthermore, email sharing in the form of batch data with only a name change is now easier to send with RPA.

What is your favorite aspect of this product?

I like this tool for a variety of reasons. The user interface is good, friendly, and simple to use. I also like that we can record processes and convert and share them. I also appreciate its versatility in that I can use it online without having to download anything, thanks to cloud automation. Within the software, anyone can create and program bots.

What do you dislike most about this product?

There are some minor limitations, as I've noticed that both the community and licensed versions occasionally stop and continue to load as deploying bot. The price is also high that burdening us, therefore, I wish it would be less.

What recommendations would you give to someone considering this product?

Manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, we were able to automate all of these processes. Automation Anywhere is well suited for almost all types of application automation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matthias K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Manual labor was elevated

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere greatly assists us in data processing, which was previously done manually; now everything is automated, although it has reduced monotonous work, as well as solved data and document extraction problems, and drastically improved our work activities.

What is your favorite aspect of this product?

I was blown away by how easy it is to create bots with this tool without having to know how to code, and the visual interface is well-designed for ease of use. Automation Anywhere offers a one-of-a-kind solution that is both efficient and engaging, maintaining high automation while saving time on manual tasks.

What do you dislike most about this product?

One thing I dislike about the tool is that the developer frequently has to rely on writing external vb scripts. For example, it does not provide a method for interacting with data operations. Our customer service experience was also less than satisfactory because they are completely irresponsible.

What recommendations would you give to someone considering this product?

Automation Anywhere is ideal for any organization that has processes with repetitive tasks. Many manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, you will be able to automate all of these processes.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mika H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Management and control of processes with the help

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

This is a tool that works in a more advanced way, mainly when this type of systems are considered mainly to complete tasks, this automation tool is quite safe and allows end-to-end configurations to be carried out in less time and also not it is difficult to configure

What is your favorite aspect of this product?

What I like the most is that its system shows a drag and drop feature that reduces organization and configuration time. It is also visually easy to understand for professionals who know the characteristics of this type of artificial intelligence tools that have been adapted. to the financial and administrative processes of the workers

What do you dislike most about this product?

I have had no problems with the tool since it was implemented in my company

What recommendations would you give to someone considering this product?

I recommend it because it is not difficult to implement and the long-term benefits are noticeable almost from the first moment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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