Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Shirley O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Plenty of Automation Capabilities

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere provides powerful RPA features. The bots are very flexible and they being used across several departments. It's in the heart of finance and accounting, performing procure to pay among other automated duties.

What is your favorite aspect of this product?

Automation to reduce labor with Automation Anywhere is just incredible. It's easy to configure and deploy the bots to perform the tasks you need with great ML ability. It's handling huge workloads with no downtimes or low performance. Our clients (we are in IT) commend that it generates invoices seamlessly with the drag and drop feature.

What do you dislike most about this product?

I provides limited outlook integration. Also the OCR had prevalent data inaccuracy we dropped the feature.

What recommendations would you give to someone considering this product?

If you are looking for a robust solution to automate those large chunks of work with top tier features then automation Anywhere is the way to go.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Friendly Negotiation

Anthony M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Automate Your Business Processes With Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

The learning curve is smooth. It is code free. They offer great support with a turnaround of about 24hours. Easy to use.

What is your favorite aspect of this product?

The bots can easily be created with ease. Integrates with other software. There are many pre-existing commands to help with the creation of bots. The platform is scalable. The pricing is flexible.

What do you dislike most about this product?

I have not found anything to dislike about Automation Anywhere, it has given us all the functionality and features we needed and even more.

What recommendations would you give to someone considering this product?

Automation Anywhere is an RPA tool, for that matter is best fitted for situations where the number of tasks and processes are in very huge chunks, the processes are repetitive, and very little human decision-making is needed. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

User-Friendly Tool For Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is easy to use. Very reliable RPA The cost is fair and reasonable. The customer support is very fast and reliable. Easy to implement.

What is your favorite aspect of this product?

The bots are very scalable. The bots are able to handle large amounts of work at the same time. There are many commands that are available for use. The drag and drop feature eliminates the need to have coding knowledge. The platform offers great security.

What do you dislike most about this product?

Automation Anywhere is a great platform that has given us all the features and functionalities we needed. I have nothing to dislike about the platform.

What recommendations would you give to someone considering this product?

I highly recommend Automation Anywhere, it is an amazing RPA that has made work easy in our organization. We are now able to do multiple tasks at the same time and with a lot of efficiencies. It has also helped us to eliminate a lot of repetitive tasks that we had. Our ROI has increased and we couldn't be happier with Automation Anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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