Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Angelina S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Rich in Features and Easy to Use.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

1. Easy to use 2. Rich in features 3. Integrates with other products 4. No coding knowledge is required 5. It is reliable

What is your favorite aspect of this product?

1. The ability to automate processes. 2. The reporting is accurate. 3. There are many commands that help in automation. 4. The pricing is fair. 5. The bots can be created with just a few clicks. 6. The bots can carry out many processes in a short period of time

What do you dislike most about this product?

There is nothing to dislike about Automation Anywhere. It has many rich features that make automation easy.

What recommendations would you give to someone considering this product?

I highly recommend Automation Anywhere, the robots are highly effective and produce great results. They are created with just few clicks and are able to manage high loads of work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prashant M.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Innovative and fantastic product

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Partner Support and Services

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Cognitive capabilities

What recommendations would you give to someone considering this product?

Check on cognitive & intelligence capabilities

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cameroon R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

great bot creation capability, but can be unstable

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

There are so many tutorials on the internet and official documentation on how to install and configure it, this has greatly eased the learning curve. During the first few days after installation I had a problem finding my way around the platform so I called their customer support system who were readily available and were quite helpful.

What is your favorite aspect of this product?

I love how easily I can create scalable bots using automation anywhere. The way it automates monotonous repetitive tasks is fantastic this has greatly improved our workflow and resulted in outcomes without errors. I really love how IQ bot uses machine learning algorithm to identify the design of processes. I also like how A360 has a lot of features for automating tasks.it has an awesome user interface climate that is streamlined and well structured.

What do you dislike most about this product?

The OCR needs a lot of improvement ,it has proven to be a cause of hardships recognizing characters on documents. The latest version is also not as stable as the previous ones. I have also encountered compatibility errors a few times when migrating code from v11 to A360.

What recommendations would you give to someone considering this product?

Automation Anywhere is a wonderful automating tool that has reduced so much of our workload, it is safe well organized so navigating around is easy. However, it can be unstable sometimes and also the many features can be overwhelming during the first few days. Once you get the hang of it, it is a great tool to use.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Client Friendly Policies

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